Zycus Recruitment 2020 for Product Technical Analyst | B.E/B.Tech | Mumbai

Zycus Recruitment 2020 – Zycus Infotech Pvt Ltd scheduled to hire Product Technical Analyst for B.E/B.Tech graduates at Mumbai. The detailed eligibility and application process are given below.Zycus Recruitment

Zycus Recruitment 2020:

Job Role Product Technical Analyst
Qualification B.E/B.Tech
Experience 0 – 2 years
Job Location Mumbai
Last Date ASAP

Detailed Eligibility:

  • Education: B.E Graduate(any stream)
  • Experience: 0-2 years of experience
  • US Shifts, Rotational, including Night Shift

Requirements:

  • Strong written and verbal communication skills.
  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Collaboration with various internal and external stakeholders
  • Ability to learn, execute and excel. Multitask and work with priorities
  • Should have knowledge of configurations Procurement Tool & aware of SDLC (Added advantage)
  • Understanding of Incident Management Tool & aware of basic ITIL concepts (Added advantage)

Role and Responsibilities:

  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  • Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

How to Apply for Zycus Recruitment 2020?

Interested and eligible candidates can apply for this position online by the following link as soon as possible.



To Apply: Click here