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Infor Recruitment 2026: Infor is scheduled to hire for the Associate Support Engineer role. Candidates with B.E/B.Tech/BS qualifications are eligible to apply for this job. Candidates looking for jobs in Hyderabad can utilise this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility and selection process of Infor Careers is explained below. Interested candidates can apply for Apple Careers.

Infor Recruitment 2026 – Details:

Job Role	Associate Support Engineer
Job Category	IT Jobs
Qualification	B.E/B.Tech/BS
Experience	0 – 2 Years
Salary/CTC	Best in Industry
Job Location	Hyderabad
Last Date	ASAP

Detailed Eligibility – Infor Careers:

Role: Associate Support Engineer

Product Support Analyst, Associate:

What You Bring (Qualifications & Skills)

Education & Experience:

B.Tech / B.E. in CSE/IT/ECE/ EEE/ Industrial/Production Engineering or B.S. in Electronics (Recent graduates or 1-2 years of experience).
Experience Level: Entry Level (0-2 Years)

Technical & Functional Foundations:

Business Acumen: A basic conceptual understanding of business operations (e.g., what a Supply Chain is, basic manufacturing flows, or foundational accounting) is a massive advantage.
The Web & APIs: Solid understanding of how systems communicate (HTTP/HTTPS, REST/SOAP APIs, JSON, XML).
Database Basics: Ability to write and understand SQL queries to search, filter, and trace data discrepancies.
Cloud Concepts: Basic knowledge of Cloud platforms and SaaS architecture.

Preferred skills and experience:

Platform & Programming: AI/ML, RPA, Python language understanding and its application
Bonus points for relevant internships/projects in ERP systems/ Integrations

Core Competencies (The “Soft” Skills):

Global Communication: Excellent written and verbal English skills. You can explain a technical problem without using confusing jargon.
Adaptability: Willingness to work in a dynamic 24×7 environment, including rotating shifts (Morning, Afternoon, or Night) to support our global customer base.
Dual-Mindset Problem Solving: You can zoom out to understand the business impact (the “Functional”) and zoom in to read the error logs (the “Technical”).

What You Will Do (Key Responsibilities)

Dual-Mindset Problem Solving: You can zoom out to understand the business impact (the “Functional”) and zoom in to read the error logs (the “Technical”).
Techno-Functional Troubleshooting: Act as the primary technical point of contact for global enterprise customers experiencing issues within Infor Enterprise CloudSuite modules, including Planning, Manufacturing, Warehousing, Sales, Purchasing, Inventory, and Finance.
Integration Diagnostics: Investigate data sync failures and API/BOD/BDE payload errors between the core ERP and specialty edge solutions like PLM (Product Lifecycle Management), Localized Services (Local.ly Services), Supplier Exchange, and Factory Track/Barcode systems.
Platform Technology Mastery: Learn and support the underlying Infor platform components, including troubleshooting Business Intelligence (BI) dashboards and the Data Fabric layer that connects the ecosystem.
Process Mining / Gen AI/ RPA/ IDP Automation Diagnostics:Learn and support the underlying Technological platform components.
Log Analysis: Read and interpret cloud infrastructure logs, application error traces, and JSON/XML payloads to isolate whether an issue is a functional configuration error or a technical backend failure.
Clear Communication: Translate complex techno-functional findings into clear, concise, and empathetic updates for customers (ranging from Warehouse Managers to IT Directors) in global English.
Cross-Functional Collaboration: Package heavily researched, well-documented tickets to escalate complex bugs or cloud infrastructure issues to our CloudOps and Core Engineering teams.

Job Description: In this role, you will be the first line of defence for our flagship Infor Enterprise CloudSuites. This isn’t your standard IT troubleshooting job. You will develop a highly sought-after “Techno-Functional” skillset. This means you won’t just look at code and APIs; you will understand the business processes behind them. You will learn how a manufacturing delay impacts a financial ledger, and how to troubleshoot the cloud architecture, Business Object Documents (BODs) , Business Data Entities (BDEs), and APIs (REST, Micro services) that tie it all together. You will get hands-on experience with modern cloud platforms while developing world-class enterprise communication skills, supporting global IT administrators and business leaders.