Genpact Walk-in Drive 2024 for Non-Voice Process/Customer Service-Voice | 15 July 2024

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Genpact Walk-in Drive 2024: Genpact is scheduled to hire for the Non-Voice Process/Customer Service-Voice role. Candidates with Any Degree qualification are eligible to apply for this role. It is a Virtual Drive. The working location will be Ahmedabad/Hyderabad. Interested and eligible candidates can attend the virtual drive on 15 July 2024. The details of eligibility and venue are given below. Candidates can apply for  Infosys Walk-in Drive and  Tech Mahindra Walk-in Drive.

Join us at Genpact. This is an opportunity to take on an exciting new career challenge. It’s a chance to hone your technical skills and advance your career. Don’t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.



Genpact walk-in drive

About the company: Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. We have passionately served our clients for two decades, first as a General Electric division and since 2005 as an independent company. We generate impact for clients from the Fortune Global 500 and beyond and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi.

Genpact Walk-In Drive 2024 – Details:

Job Role Non-Voice Process/Customer Service-Voice
Qualification Any Degree
Experience 0 – 2 Years
Salary/CTC Best in Industry
Job Location Ahmedabad/Hyderabad
Venue Location Virtual
Interview Date 15 July 2024

Detailed Eligibility:

Non-Voice Process:

Minimum Qualifications:

  • Any Graduate except Law
  • Only Freshers are eligible.
  • Fluency in English Language

Preferred Qualifications:

  • Practical probing skills and analyzing / understanding skills.
  • Problem-solving skills with a customer-centric approach.
  • Must be able to work on a flexible schedule (including weekend shift work)

Responsibilities:

  • Provide resolution to maintain standards of quality.
  • Review content and provide resolution based on prescribed guidelines.
  • Recognize trends and patterns and raise issues timely.
  • Provide insights to help improve the support to the users.
  • Maintain a thorough understanding of processes and policies.
  • Provide excellent customer service to our customers.

Customer Service-Voice:

Minimum Qualifications

  • Graduate (Any Discipline)
  • Fluency in Hindi and English is mandatory

Preferred Qualifications

  • Previous experience in a customer service role chat/email/voice
  • Practical probing skills and analyzing / understanding skills
  • Analytical skills with a customer-centric approach
  • Excellent proficiency in written English and with a neutral English accent

Responsibilities:

  • Respond to customer queries and customers concerns
  • Provide support for data collection to enable recovery of the account for end user.
  • Maintain a deep understanding of client processes and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • It would help if you were responsible for exhibiting a capacity for critical thinking and analysis.
  • Responsible for showcasing a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

How to Apply for Genpact Walk-In Drive 2024?

Interested and eligible candidates can apply online and attend the Virtual drive on 15 July 2024.



For more details & Apply:

Virtual Drive details:

Ahmedabad:

  • Date: 15 July 2024
  • Time: 12:00 AM – 2:00 PM
  • Link: Click here.

Hyderabad:

  • Date: 15 July 2024
  • Time: 11:30 AM – 1:00 PM
  • Link: Click here.

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Reviewed by Prasanth S