eClerx Recruitment 2026: eClerx is scheduled to hire an Analyst for Any Degree graduates. Candidates looking for jobs in Chandigarh can utilize this opportunity. Interested and eligible candidates can apply online on or before 31 August 2026. The detailed eligibility criteria and application process are given below. Interested candidates can also try Qualcomm Careers.

eClerx Recruitment 2026 – Details:

Job Role	Analyst
Job Category	IT Jobs
Qualification	Any Degree
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Chandigarh
Last Date	31 August 2026

Detailed Eligibility:

Analyst (Data Entry):

Education: Bachelor’s degree in any field is preferred.

Requirements:

High school diploma or equivalent; additional technical certifications are a bonus.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to remain calm and patient when dealing with frustrated customers.
Technical aptitude and ability to quickly learn and understand new technologies.
Previous experience in a technical support or customer service role is preferred.
Familiarity with CRM software and call center technology is a plus.

Key Responsibilities:

Make outbound calls to customers to address reported technical issues.
Listen actively to customers’ concerns and accurately diagnose the root cause of the problem.
Provide clear and concise instructions to customers on troubleshooting steps.
Guide customers through troubleshooting processes, ensuring they understand each step.
Utilize various tools and resources to identify and resolve technical issues efficiently.
Document all interactions and resolutions accurately in the customer database.
Escalate unresolved issues to appropriate internal/external teams for further investigation.
Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.
Adhere to company policies and procedures at all times.

Job Description: We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them.