DXC Technology Walk-in Drive 2019 | B.E/B.Tech/Any Degree | 2 December 2019

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DXC Technology Walk-in Drive 2019 scheduled for the role of Technical Support Voice Process for  B.E/B.Tech/Any Degree graduate at Bangalore. The detailed eligibility criteria and walk-in venue details are given below.

DXC Technology Walk-in DriveDXC Technology Walk-in Drive Details:

Job Role Technical Support Voice Process
Qualification B.E/B.Tech/Any Degree
Experience 0-3 years
Salary Best In Industry
Job Location Bangalore
Venue Location Bangalore (Electronic City)
Venue Date 2 December 2019

 

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Detailed Eligibility:

Eligibility Criteria:

  • Graduation with 10+2+3/4 preferably.
  • Typically requires 0- 3 years general experience, or equivalent combination of experience and college level education.
  • Flexible to work in rotational shifts

Knowledge and Skills:

  • Superior skills in both written and verbal communication.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office,
  • CAD, Adobe Suite, programming.
  • Problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat or similar.
  • Familiarity with computer technology.
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems .
  • Understands internal processes and tools.
  • Knowledge of Knowledge Management Systems and appropriate documentation to the system.

Responsibilities:

  • Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
  • Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
  • Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
  • Work is reviewed periodically by Supervisor or Team Lead.

How to Apply for DXC Technology Walk-in Drive 2019?

All interested and eligible candidates can attend this walk-in drive on 2 December 2019 at the following venue.

Venue Details:



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Bangalore:

Date:  02 December 2019 (Monday)  Time: 10 AM to 12 PM

DXC Technology,
Surya Tech Park,
Electronic City,
Bengaluru, Karnataka 56010.

Point of Contact: Anantha