Air India Limited Recruitment 2025: Air India is looking for passionate and dedicated professionals to join our Premium Services Team in the Airport Operations function. Candidates with the qualification of Any Degree can apply for this job. The work location will be Delhi/Mumbai/Bengaluru. Interested and eligible candidates can apply online from 13 – 25 October 2025. The detailed eligibility and selection process is given below. Interested candidates can also try WTW Careers.
Air India Recruitment 2025 – Overview:
| Job Role | Associate Premium Services |
| Qualification | Any Degree |
| Experience | 0 – 1 year |
| Salary | Best in Industry |
| Job Location | Delhi/Mumbai/Bengaluru |
| Last Date | 13 – 25 October 2025 |
Detailed Eligibility:
Associate Premium Services:
Minimum Education requirements:
- Bachelor’s degree in any stream – Regular graduation only.
Experience:
- Minimum:
- 0-1 years of experience in customer-facing roles
- Previous experience in premium passenger services, airline customer service, or the hospitality industry is preferred
- Desired:
- Proficiency in Microsoft Office and customer service software/tools
- Knowledge of premium travel trends, service standards, and customer expectations is a plus
Age: 25 years
Skills/Qualities Required:
- Communication Skills
- Stakeholder Management
- Strong Interpersonal skills
- Leadership skills
- Customer centricity
- Problem solving abilities
- Managerial Skills
Job Purpose: The Associate – Premium Services will be responsible for supervising and ensuring the delivery of exceptional premium services to passengers, including VIPs, frequent flyers, and premium class ticket holders, at the hub airport.
Key Accountabilities:
- Assist premium passengers in services, including check-in procedures, lounge access, boarding processes, and special assistance services.
- Ensure a high level of professionalism, courtesy, and efficiency in handling premium passenger needs and requests.
- Provide support and guidance to premium service staff to deliver outstanding customer experiences.
- Coordinate with lounge staff to maintain a welcoming environment, manage guest flow, and ensure adherence to service standards.
- Address any issues or challenges in the lounges promptly and effectively.
- Build positive relationships with premium passengers, corporate clients, and travel agents.
- Handle passenger inquiries, feedback, and complaints with empathy and professionalism.
- Foster a positive and collaborative work environment to motivate and engage team members.
- Monitor service levels, passenger flows, and operational efficiency in premium service areas.
How to Apply for Air India Recruitment 2025?
All interested and eligible candidates can apply online using the link below from 13 – 25 October 2025.
For More Details: Click here.
To Apply: Click here.
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