Accenture Recruitment 2020 for Associate IT Help Desk | Any Degree | Gurugram

Accenture Recruitment 2020 scheduled for the role of Associate IT Help Desk for Any Degree graduates at Gurugram Office. The detailed eligibility and application process are given in below.



Accenture RecruitmentAccenture Recruitment 2020:

Job Role Associate IT Help Desk
Qualification Any Degree
Experience 0-2 Years
Job Location Gurugram
Last Date ASAP

Detailed Eligibility:

  • Any Degree
  • Good to have skills: Customer Service Management,Good communication skills

Job Description:

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
  • You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
  • In Customer Service Technology Support, you will provide technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
  • Good to have skills: Campaign Management,Customer Service Technology Support,Digital Marketing,Good communication skills,Adaptabile and flexibile,Decision Making skills,Active Listening,Build strong, ongoing relationships with customers

Job Roles and Responsibilities

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor.
  • In this role you will be given detailed instructions on all tasks.
  • The decisions that you make impact your own work and are closely supervised.
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
  • Please note that this role may require you to work in rotational shifts.

How to apply Accenture Recruitment 2020?

Interested and Eligible candidates can apply this recruitment in online by the following link.

To Apply: Click here