Accenture Recruitment 2023 – Accenture is scheduled to hire IT Customer Service New Associate for Any degree graduates at Hyderabad Office. The detailed eligibility and application process are given below.
About the company: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
Accenture Recruitment 2023:
|Job Role||IT Customer Service New Associate|
|Experience||0 – 1 Year|
|Salary||Best in Industry|
IT Customer Service New Associate:
- Qualifications: Any Graduate
- Years of Experience: 0 – 1 Year
Roles and Responsibilities
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
What are we looking for?
- Adaptable and flexible
- Ability to perform under pressure
- Problem-solving skills
- Strong analytical skills
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA's.
- You will be working as a part of IT Help desk team assisting in application related technical issues.
- You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
- This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
How to apply for Accenture Recruitment 2023?
Interested and Eligible candidates can apply for this recruitment online as soon as possible by the following link.
For more details & Apply: Click here.