Tekion Recruitment 2024 – Tekion is scheduled to hire for the Customer Support Engineer I role. Candidates with B.E/B.Tech qualifications are eligible to apply for this role. Candidates looking for jobs in Bangalore can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Interested candidates can apply for Cognizant Careers.
Tekion Recruitment 2024 – Details:
| Job Role | Customer Support Engineer I |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech |
| Experience | Freshers/Experienced |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Customer Support Engineer I:
- Candidates must possess a B.E/B.Tech qualifications
Required Skills:
- Experience as an Application Support Engineer.
- Ability to learn and master employer-specific software
- Complex problem solving
- Written and verbal communication skills
- Ability to diagnose & address application issues
- Basic understanding of IoT and software – preferred not mandatory
- Candidate should be ready for the rotational shift
Core Responsibilities
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ability to understand the application both functionally and technically
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
About the company: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
How to Apply for Tekion Recruitment 2024?
All interested and eligible candidates can apply for this position online as soon as possible by following the link.
For more details & To Apply: Click here.
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