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Movate Technologies Walk-in Drive 2024 – Movate Technologies is scheduled to hire for the Technical Support Engineer (International Voice Process) role for Any Degree graduates. Candidates looking for a job in Chennai can utilize this opportunity. Interested and eligible candidates can apply online and attend the Walk-in interview on 26 & 27 March 2024. The detailed eligibility criteria and application process are given below.

Join us at Movate Technologies, Chennai. This is an opportunity to take on an exciting new career challenge. It’s a chance to hone your technical skills and advance your career. Don’t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.

Movate Technologies Walk-in Drive 2024:

Job Role	Technical Support Engineer
Qualification	Any Degree
Experience	0 – 3 Years
Salary/CTC	Rs. 2 – 3.5 Lacs P.A.
Job Location	Chennai
Venue Location	Chennai
Walk-in Date	26 & 27 March 2024

Detailed Eligibility:

Technical Support Engineer (International Voice Process):

Educational Qualification:

Any bachelor’s degree (No Diploma)
Experience: Fresher – 3 years

Technical skills:

Should be patient enough to handle any kind of queries.
Good understanding of computers.
Should have Basic knowledge on computer hardware peripherals, Operation Systems,
Chrome Brower, IE and Firefox.
Also, should be able to work on firewall and IP Configuration.
Flair for customer service and technical troubleshooting.
Configuration & troubleshooting all types of Hardware’s, Software applications, Antiviruses & Network problems (TCP/IP).

Desired Profile:

Handle calls customer queries/issues – Efficient dealing of complaints to completion and enabling satisfaction of customer, Follow-up with customer for resolution
Responsible to adhere to schedule – Being regular to the work, does not show late to shifts, Does not take excessive long breaks
Responsible to document all calls in CRM Tools – 100% recording of call information in CRM
Attending Team Huddles – Acquiring knowledge about the newly released products, Receiving feedbacks positively from TLs, Reporting to supervisor on day-to-day events
Ensure compliance to all process and procedures in organization – Follow all policies and procedures defined by the organization and updated from time to time, Compliance to organizational policies and processes Diversity, Equality & Inclusion

Note:

Shift: Complete Night shift
Only Immediate joiners can apply/walk-in directly to the venue.

Job Responsibilities: Responsible to handle customer queries/issues through Voice and or Non Voice (International/ Domestic) transactions to the best of customers satisfaction. Necessary documentation of calls. Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meets goals set by the project.