Hexaware Off Campus Drive 2024 – Hexaware is scheduled to hire for the role of Infrastructure Management Support for B.Sc/BCA – 2024 Batch graduates. Candidates looking for a job in Navi Mumbai can utilize this opportunity. Interested and eligible candidates can apply online on or before 09 November 2024. The detailed eligibility criteria and application process are given below. Interested candidates can also try Lumel Off Campus Drive.
Hexaware Off Campus Drive 2024:
| Job Role | Infrastructure Management Support(Trainee) |
| Job Category | Off-Campus Drive |
| Qualification | B.Sc/BCA |
| Batch | 2024 |
| Experience | Freshers |
| Salary/CTC | Rs. 3 LPA |
| Stipend | Rs. 15,000/- |
| Job Location | Mahape, Navi Mumbai |
| Last Date | 09 November 2024 |
Detailed Eligibility:
Infrastructure Management Support (IMS):
- Graduates B.Sc (CS/IT/Electronics, EEE, Circuital) & BCA
- Academic Criteria 60% or 6 CGPA and above throughout in 10th , 12th, and Graduation
- No Live backlogs at the time of registration
- Year of Passing 2024 Pass out
Job Description:
- Candidates should be open to work in 24*7 shifts environment
- Excellent verbal and written communication in English is must.
- Should have basic knowledge of ITIL process and international Client handling over the phone and email.
- Meet established service levelmetrics for call response, technical support, and customer service.
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customerticket queues for assignment, follow-up, and resolution.
- Follow and complete IT Service desk opening and closing checklists.
- Research and update knowledge base for solutions that can be used toprovide first call or contact resolution.
- Perform installation/troubleshooting/configuring of MS outlook Client,MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting.
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar,Team viewer etc. (It’s optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided byHelp Desk has addressed their needs in a timely and efficient manner.
CTC & Stipend: Rs. 15,000/- for the first 3 months stipend followed by INR 3.00 Lakhs Per Annum
Note:
- College or Candidate’s Current Location: Should be from Maharashtra Region Only
- Service Agreement: 2 years– 2 Lakhs
- Applicants who have interviewed with us in the last 6 months are not eligible
How to Apply for Hexaware Off Campus Drive 2024?
All interested and eligible candidates can apply for this drive on or before 09 November 2024 (11:59 PM)
For More Details: Click here.
To Apply: Click here.
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