Cognizant Off Campus Drive 2024 – Graduate Trainee

Top MNC's Hiring Freshers !!! Register Now


Cognizant Off Campus Drive 2024: Cognizant is hiring Graduate Trainees (2022 & 2023 Batch) for Service Desk roles. Candidates with Any Degree qualification are eligible to apply. The job location will be Bangalore/Kolkatta/Chennai. Interested and eligible candidates can apply online on or before 20 July 2024 25 July 2024. The detailed eligibility and application process are explained below. Interested candidates can also try Blinkit Off Campus Drive.

If you are passionate about customer service, possess strong technical skills, and are ready to thrive in a fast-paced environment, then this is for you. Don’t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.



About the company: Cognizant engineers our clients’ businesses so they can anticipate customer needs and act to meet them with the speed and insight of human intuition. We help our clients modernize technology, reimagine processes and transform experiences so they can lead in this dynamic world. Together, we’re improving everyday life with our employees, delivering impact to their clients, communities, colleagues, and in their own lives. With an intuitive application of the latest technologies like data, cloud, IoT and software engineering, we are reimagining every part of our clients’ organizations from front to back, at scale. With corporate headquarters in the United States and offices across 35 countries worldwide, our footprint expands rapidly from India and China to Europe, North America, South America and the Middle East. We work with a diverse clientele from retail, media, automotive, healthcare, and more industries. We believe in delivering excellence by hiring and partnering with the best in the business. We’re investing in our employees to build a highly skilled, digital-first team that will harbour innovation and create solutions as if on intuition.

Cognizant Off Campus Drive 2024:

Cognizant Off Campus Drive



Job Role Graduate Trainee
Qualification Any Degree
Batch 2022 & 2023
Experience Freshers
CTC/Salary Rs. 2,52,000 LPA
Job Location Bangalore/Kolkata/Chennai
Last Date 20 July 2024 25 July 2024

Detailed Eligibility:

Graduate Trainee (Service Desk):

  • 2022 & 2023 batch of Any 3-year Graduation program (UG full-time degree).
  • Candidates with 50 % in X, XII, Diploma or UG.

Key Responsibilities:

  • Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
  • Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.

Role Expectations:

  • Associate should be client-focused and able to work with users from different communities and cultures across the globe.
  • Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
  • Work in shifts and work from the office.

Support available from Cognizant (post joining as Full Time Employee)

  • The project will pay night shift allowance.
  • Cognizant provides cabs for pick-up and drop, ensuring safety and comfort.
  • Timely rewards and recognition for top performers.

Mandatory documents for onboarding:

  • If a PAN card is unavailable, kindly apply for it, as this is a mandatory document for onboarding.
  • If you do not have your last name updated on the PAN card, kindly get it updated.
  • Background verification will fail if the last name is not updated on the PAN card.
  • Background verification will fail if the PAN card name and the registered name do not match.

Note:

  • Open to Indian nationals only.
  • Being flexible to any work locations, shift timing, and technology.
  • The final Cognizant onboarding would be subject to satisfactory background verification.

Compensation: Rs. 2,52,000 LPA

About IT Service Desk: IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolving IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk teams across the globe. The landscape of IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chatbots to automate and streamline their support processes. AI chatbots use natural language processing to provide instant responses to typical user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.

How to Apply for Cognizant Off Campus Drive 2024?

Interested and eligible candidates can apply for the drive online on or before 20 July 2024 25 July 2024 (12:00 AM)

For More Details & Apply: Click here.


Want Job Alerts? Join Us




Reviewed by Prasanth S