Zocdoc Recruitment 2023 for Customer Service Associate | B.E/B.Tech/Any degree | Pune

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Zocdoc Recruitment 2023 – Zocdoc is scheduled to hire for the Customer Service Associate role for B.E/B.Tech/Any degree graduates. The detailed eligibility criteria and application process are given below.

Zocdoc Recruitment

Zocdoc Recruitment 2023 for Customer Service Associate:

Job Role Customer Service Associate
Qualification B.E/B. Tech/Any degree
Experience Freshers
Salary Best in Industry
Job Location Pune
Last Date ASAP

Detailed Eligibility:

Customer Service Associate: Candidates should possess a degree B.E/B.Tech/Any degree in the relevant fields.

You’ll enjoy this role if you are:

  • A natural optimist, bring an empathetic and enthusiastic approach to problem solving, and a master of building authentic connections with our customers: you genuinely enjoy and find fulfillment in helping others and it shows through your interactions
  • A team player, who enjoys working in a highly collaborative (and extremely fun) team environment
  • Driven and motivated  by providing best in class customer service experiences that leave a lasting positive impression and inspire continued utilization and advocacy of our products
  • Highly adaptable with a learners mindset, and someone who is excited to learn new techniques and systems

Your day-to-day is:

  • Supporting patients via chat, email, and phone ensuring a seamless Zocdoc experience
  • International market experience will be preferred
  • Using your multitasking abilities to field requests from multiple users simultaneously
  • Applying your problem-solving skills to answer patients questions and make sure they get the appointments they need

You’d be successful in this role if you have:

  • A great deal of initiative, resourcefulness, attention to detail, and sense of ownership
  • Impeccable written and verbal communication skills, sharp focus, and the ability to flourish in both independent and collaborative settings
  • Top-notch customer service skills (experience at a service-based company is a plus)
  • The ability to quickly learn and thrive in a fast-paced work environment
  • A passion for improving the lives of people through technology is a must


  • An incredible team of smart and supportive people
  • A competitive compensation package, including attractive medical insurance
  • Daycare/creche facility for kids
  • L&D offerings + a free LinkedIn learning account
  • Corporate wellness programs with Headspace
  • Cellphone and wifi reimbursement
  • Competitive parental leave
  • Annual sponsored health check ups
  • Sabbatical leave (over 5 years)

About Zocdoc:

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients, grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

How to Apply for Zocdoc Recruitment 2023?

All interested and eligible candidates can apply for this post online at the following link as soon as possible.

For More Details & Apply: Click here.

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Reviewed by Prasanth S