SmartBear Recruitment 2024 โ€“ Associate Product Support Engineer

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SmartBear Recruitment 2024: SmartBear is scheduled to hire for the role of Associate Product Support Engineer for B.E/B.Tech/B.Sc graduates. Candidates looking for a job in Bangalore can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below.



Ericsson is scheduled to hire for theย Graduate Engineer Traineeย role. Interested candidates can apply here โ€“> Ericsson Jobs.ย 

Join us at SmartBear, Bangalore. Learn Jenkins and GitHub Actions to develop, build, and deploy automation for various web applications across their life cycle management and how to automate and implement scalable, highly available application deployments within AWS and Azure greenfield environments. This is an opportunity to take on an exciting new career challenge. Itโ€™s a chance to hone your technical skills and advance your career. Donโ€™t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.



SmartBear Recruitment

About the company:ย At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations โ€“ including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

SmartBear Recruitment 2024 โ€“ Details:

Job Role Associate Product Support Engineer
Job Category IT Jobs
Qualification B.E/B.Tech/B.Sc
Experience 0 โ€“ 1 year
Salary/CTC Best in Industry
Job Location Bangalore
Last Date ASAP

Detailed Eligibility:

Associate Product Support Engineer:

  • Bachelorโ€™s degree in computer science, Computer Engineering, or a technical equivalent.
  • 0 โ€“ 1 years of experience as a Product Support / QA Engineer.

We are looking for you if you have:

  • Basic knowledge or hands-on experience in at least one functional and automation testing tool/framework like TestComplete, Selenium, Cypress, Playwright, Appium, etc.
  • Hands-on experience in at least one programming language like Java, JavaScript, Python, C++, etc.
  • Basic knowledge of CI/CD tools like Azure DevOps, Jenkins, and TeamCity.
  • Basic knowledge of networking concepts (HTTP/S, ping, Traceroute, Telnet, SSL, TCP/IP, Firewalls, Proxies, DNS, etc.).
  • Excellent command of written and spoken English, with the ability to work with remote teams and customers.
  • As part of a global team, the ideal candidate will be open to working IST time zone hours โ€“ 1:00 AM to 9:00 PM Indian Standard Time.

About the role: As anย Associate Product Support Engineer,ย you will report to the Product Support Manager and deliver technical support services to our customers. You will work closely with our development teams to support customers, gain product knowledge, and increase your technical skill set.ย  We take our customersโ€™ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company.

  • Troubleshoot and resolve technical support issues related to TestComplete (for Web, Mobile, and Desktop Testing) with external customers (via email, screen share, live chat, communities, phone, etc.).
  • Manage customer queries and issues, adhering to company standard SLAs.
  • Collaborate with support colleagues and other internal organizations (e.g., Engineering, QA, DevOps, Sales, and Product Management teams) to achieve superior customer service.
  • Obtain the necessary knowledge, skills, and certifications to become progressively proficient with responsible products.
  • Look for ways to improve the productivity of issue resolution and better ways to help customers.
  • Gain knowledge of the systems and increase your technical skill set
  • Software Testing, JavaScript or Python,ย TestComplete, Jenkins, Azure, GIT

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization โ€“ an important distinction for us. We think about our team holistically โ€“ the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all our communities.
  • SmartBear is headquartered in Somerville, MA with offices worldwide including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
  • Weโ€™ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

How to apply for SmartBear Recruitment 2024?

Interested and eligible candidates can apply for the job on their official website as soon as possible.

For more details & Apply: Click here.


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Reviewed by Prasanth S