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Qualys Recruitment 2024: Qualys is scheduled to hire for the role of Technical Support Engineer for B.E/B.Tech/B.Sc graduates. Candidates looking for a job in Pune can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below.

Join us at Qualys. This is an opportunity to take on an exciting new career challenge. It’s a chance to hone your technical skills and advance your career. Don’t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.

Qualys Recruitment 2024:

Job Role	Technical Support Engineer
Qualification	B.E/B.Tech/B.Sc
Experience	1 to 2 years
Salary/CTC	Best in Industry
Job location	Pune
Last date	ASAP

Detailed Eligibility:

Qualifications:

The ideal candidate will have hands-on solid Networking, IT security and Windows troubleshooting knowledge.
You should have previous experience in a technical support role and be able to adapt quickly to any technical challenge.
Must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment.
The candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred.
Applicants should deeply understand network services and how they work from a protocol/configuration level.

Desired Requirements:

1-2 years of experience in a technical support role.
Vulnerability Management, Web Application Security/Firewall application support experience is preferred.
In-depth TCP/IP understanding.
LAN/WAN infrastructures.
Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
Strong knowledge of current firewalls, Intrusion Detection System technologies, and Network Vulnerability Scanners.
Outstanding troubleshooting and analytical skills.
Excellent written and verbal communication skills.
Bachelor of Science, preferably with a major in Computer Science or equivalent experience

Preferred:

Experienced with packet capture review and diagnosis.
Previous API support and Regex knowledge.
Understanding of scripting languages like Bash, Python, Powershell, etc.
Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
Oracle and Microsoft SQL knowledge is desirable.
CCNA, MCSE, CISSP, CompTIA Security+, and CEH are highly desirable.
Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)
Willing to work in rotational work hours.

Roles:

The primary function of this position is to ensure that each customer interaction is a friendly and professional experience that addresses the customer’s needs in all stages of the customer service life cycle within Qualys.
Customer relationship building and teamwork are critical success criteria for this role.
We are looking for passionate, self-motivated technical individuals with the desire and capability to think outside the box to solve complex problems.
The Senior Technical Support Engineer – Security Applications is the main point of contact regarding technical issues and will work directly with the Development and QA teams to facilitate resolution.
This role will suit an individual who excels in a challenging and dynamic environment, enjoys world-class support, and is technically motivated.