Atlan Recruitment 2023 notification announced for the posts of Product Support Intern. Candidates with the qualification of Any degree are eligible to apply. Interested and eligible candidates can apply online. The detailed eligibility and selection process are explained below.
Atlan Recruitment 2023 for Product Support Intern:
| Job Role | Product Support Intern |
| Qualification | Any degree |
| Experience | Freshers |
| Salary | Best in Industry |
| Job Location | Across India |
| Last Date | ASAP |
Detailed Eligibility:
Product Support Intern: Candidates should possess any degree in the relevant fields.
What will you do?
- Identify root causes for technical/functional issues that impact Atlan customers.
- Identify software bugs and build, test, and deploy fixes keeping performance, regression & edge cases in mind.
- Document issue resolutions by creating reusable artifacts like Run-books / Knowledge Base articles
- Act as a bridge between our front-line support team and the Engineering team. Provide feedback to Engineering on Issue Patterns/Design changes/Features
What makes you a match for us?
- Hands-on experience in working with Programming code in a variety of languages (Python/Java/Golang/Kotlin etc.).
- Ability to read hundreds of lines of code and reverse engineering the code flow and functionality.
- Strong Computing & Software fundamentals – Operating System (Linux), Network, Storage (File Systems),
- Programming/Scripting, REST
- Effective communication – Be able to concisely define problem statements and draft solutions.
- Familiarity with Code debuggers within popular IDEs – IntelliJ, PyCharm, VS Code etc.
- Understanding of Cloud technologies/deployments – Kubernetes/AWS/Azure/GCP/Argo.
Why this role is important for us?
- We believe that great customer service is a company value and not just a job requirement.
- Every single person in the company is responsible for creating delight in the lives of our users.
- Doing what’s right for the customer is baked into Atlan’s DNA.
- So far, our Customer Happiness team has been responsible for supporting our customers and ensuring they can get the most out of Atlan.
- People underestimate the value of delighting customers consistently at every touchpoint.
- A GREAT customer experience is when a user reaches out with a problem and leaves with a solution AND a smile on their face.
- The best brands consistently create these wow moments for their users.
- We’re looking for someone who can help us scale our customer support function and help Atlan be truly great at customer service.
- If you’re looking for a high-impact opportunity, at a fast-growing startup, and truly believe that user & customer delight can be one of the biggest moats for a company…. this is the role for you.
How to apply for Atlan Recruitment 2023?
Interested and eligible candidates can apply for the job online on their official website as soon as possible.
For more details & Apply: Click here
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