Top MNC's Hiring Freshers !!! Register Now

Athenahealth Recruitment 2026: Athenahealth is scheduled to hire for the CX Support Analyst/Software Development, AMTS role. Candidates with B.E/B.Tech/Any Degree qualifications are eligible to apply. Candidates looking for jobs in Chennai/Bangalore can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Interested candidates can also try Wipro Recruitment.

Table of Contents

Athenahealth Recruitment 2026 – Details:

Athenahealth Recruitment 2026 for Software Development, AMTS:

Job Role	Software Development, AMTS
Job Category	IT Jobs
Qualification	B.E/B.Tech
Experience	6 months – 2 Years
Salary/CTC	Best in Industry
Job Location	Bangalore
Last Date	ASAP

Detailed Eligibility:

Software Development, AMTS:

The candidate must possess B.E/B.Tech in relevant field
Work Experience: 6 month – 2 Years of work Experience.

Required qualifications

Proficiency in JavaScript/TypeScript, Node.js, and Express
Hands-on experience with Redis (caching, key design, pub/sub, queues)
Practical experience with MongoDB (CRUD, indexing, aggregation pipelines, schema design)
Familiarity with DynamoDB fundamentals (partition/sort key design, GSIs/LSIs, WCU/RCU, TTL, item sizing)
Solid understanding of REST API design (versioning, pagination, error handling, idempotency)
Basic AWS knowledge across compute/containerization, networking fundamentals, IAM, and logging/monitoring
Experience with Git and CI/CD; familiarity with testing frameworks (e.g., Jest/Mocha)
Strong debugging and problem-solving skills; performance and reliability mindset
Clear, structured communication and collaborative working style

Preferred qualifications

TypeScript-first service development and shared libraries
Experience with asynchronous processing, background jobs, and workflow orchestration
Familiarity with message queues/brokers and event-driven patterns
Infrastructure-as-Code (Terraform/CloudFormation) and foundational DevOps practices
Data migration and performance optimization across mixed storage (MongoDB, PostgreSQL, DynamoDB)

Key responsibilities

Design, implement, and maintain RESTful APIs and microservices using Node.js and Express
Implement caching, rate-limiting, background jobs, and workflow state management using Redis
Model and optimize data across polyglot storage:
- MongoDB for flexible schemas and aggregation
- PostgreSQL for relational models, transactions, and complex queries
- DynamoDB for high-throughput, key-value and document access patterns with GSIs/LSIs
Ensure code quality through testing (unit/integration), code reviews, and CI/CD practices
Implement observability with structured logging, metrics, and tracing to support reliable operations
Embed security and compliance fundamentals: authentication/authorization, secrets management, and least-privilege access
Apply basic AWS infrastructure knowledge to deploy and operate services (IAM, VPC, ALB/API Gateway, EC2/ECS/EKS basics, CloudWatch)
Collaborate with cross-functional partners to translate business workflows into technical solutions; contribute to documentation and operational runbooks

Role summary: As an AMTS Backend Engineer, you will design, build, and operate Node.js/Express services that power internal workflows and automation. You’ll use Redis for performance and state management, MongoDB and PostgreSQL for data modeling and transaction needs, DynamoDB for high-scale, low-latency access patterns, and apply foundational AWS concepts to deploy, secure, and observe services in production.

How to Apply for Athenahealth Recruitment 2026?

Interested and eligible candidates can apply for this job online as soon as possible by using the following link.

For More Details & To Apply: Click here.

Athenahealth Recruitment 2026 for CX Support Analyst:

Job Role	CX Support Analyst
Job Category	IT Jobs
Qualification	Any Degree
Experience	Freshers/Experienced
Salary/CTC	Best in Industry
Job Location	Chennai
Last Date	ASAP

Detailed Eligibility:

CX Support Analyst (Fresher 2025):

Role Requirements:

Bachelor’s degree in any discipline.
2-4 years of experience in RCM (but not mandatory) or equivalent experience in any Customer support or product support domain (Preferred but not mandatory).
A candidate should possess the skills necessary to provide consistent, effective customer service support while demonstrating strong analytical, communication, and organisational abilities, being detail-oriented, and maintaining a client-centric approach.
Candidates must possess a strong desire to learn and adapt to frequent changes to the product.
Embrace creative solutions-based approach to resolve the issues/tickets created by the client.
Applicants should be flexible to work in a 24/7 client support environment

Technical & Functional Skills:

Exposure to any Technical proficiency – Hands-on using CRM systems and ticketing tools or troubleshooting software (Preferred but not mandatory)
Analytical & Logical Thinking
Ability to analyze and think outside the box while resolving issues
Ability to identify the root cause of the problem
Problem solving skills – Applying structured thought process to solve issues.
Product & Functional understanding – Ability to understand end-user workflows and to connect product behaviour.

Soft Skills:

Communication Skills: Clear verbal and written communication
Behavioral & Soft skills
- Active listening
Customer first mindset with strong ownership
Adaptability to frequent product updates or workflow changes
Time Management: Meeting the quality expectations by managing the daily deliverables.
Adaptability: Ability to work in a dynamic environment with frequent changes and regular updates to the product.
Decision making – Ability to prioritize issues based on impact and urgency

Complete Mandatory Assessment:

Duration: 65 mins (most finish in 40–50 mins)
Evaluates: Listening, Fluency, Grammar, Pronunciation
Click Here.

Key responsibilities:

Issue resolution: Analyse and resolve queries related to encounters, appointments, charting, documentation, fax management, and patient communication workflows.
Root cause analysis: Research and diagnose workflow problems, identify trends, and recommend corrective actions.
Collaboration: Work closely with internal/external teams and support teams to ensure timely resolution of clinical workflow issues.
Documentation: Maintain clear records of issues, resolutions, and best practices to support knowledge sharing and continuous improvement.
Client communication: Address both internal and external inquiries with professionalism, ensuring client satisfaction and confidence in issue resolution.
Driving results: Ensure adherence to SLA by resolving issues within defined timelines while maintaining high CSAT scores. Drive quality and accuracy in issue resolution, guaranteeing timely support that minimizes workflow disruptions
Ownership and Accountability: Demonstrates a strong sense of responsibility by taking full ownership of tasks, challenges, and outcomes.

Job Description: CX Support Analyst for the Clinicals team within Customer care department is responsible for investigating, resolving, and addressing inquiries related to clinical workflows within Athenahealth’s Clinicals EHR and Communicator product. This role ensures that physicians and clinical staff can effectively manage encounters, appointments, charts, documents, faxes, and patient communications by identifying and resolving workflow issues in a timely and accurate manner.