Amazon Walk-in Drive 2019 | 12th/Any Degree | 26 – 30 August 2019

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Amazon scheduled walk-in drive for Technical Support Associate, Customer Service Associate, Transaction Risk Investigators & Catalog Associates for 12th/Any Degree graduates at Pune, Bangalore and Hyderabad. The detailed eligibility and walk-in details are given below.

amazon walk-in

Amazon Walk-in Drive Details:

Job Role Venue Location Walk-In Date
Technical Support Associate Hyderabad 26 – 30 August 2019
Customer Service Associate Pune 19 – 23 August 2019
Transaction Risk Investigators & Catalog Associates Bangalore 19 – 24 August 2019

Amazon Walk-in for Technical Support Associate:

Job Role Technical Support Associate
Qualification 12th/Any Degree
Experience 0-5 years
Salary Rs.2.8-3.3 LPA
Job Location Hyderabad
Venue Location Hyderabad
Venue Date 26 August – 30 August 2019

Detailed Eligibility:

Eligibility Criteria:

  • Minimum qualification is 10 + 2.
  • Any graduate/ PG is eligible to apply

Knowledge & Skills Required:

Desired skills:

  • Action-oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills
  • Well versed with different features of smart devices and application
  • Knowledge about Amazon Devices & Digital content
  • Should be flexible to work in shifts

Preferred Criteria:

  • Should be self-driven, motivated and task-driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure Work-like environment with no disturbance during the work hours.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be a creative and analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent Technical Support skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action-oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet a business need
  • Ability to maintain composure in highly escalated situations

How to apply for Amazon Walk-In Drive 2019?

Interested and eligible candidates attend the drive in the following venue from 26 August to 30 August 2019 at 10:30 AM to 2 PM.

Walk-in Details:

Date: 26 August – 30 August 2019 Time: 10:30 AM to 2 PM

Place:

Amazon Development Centre (India) Pvt. Ltd,
6th Floor in Tower 1 of Laxmi Infobahn Private Limited SEZ Survey No. 107(P),
Kokapet Village, Gandipet Mandal,
Ranga Reddy District,
Hyderabad.


Amazon Walk-in for Customer Service Associate :

Job Role Customer Service Associate
Qualification 12th/Any Degree
Experience 0 – 5 Years
Salary Rs.1.87-3.25 LPA
Job Location Pune
Venue Location Pune
Walk-In Date 19-23 August 2019

Detailed Eligibility:

Educational Qualification:

  • Minimum qualification is 10 + 2.
  • Any graduate is eligible to apply

Knowledge & Skills Required:

Communication Skills:

  • Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
    Excellent typing skills
  • Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environment

Customer Focus:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet the business need
  • Ability to maintain composure in highly escalated situations
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
  • They will be a creative and analytical problem solvers with a passion for excellent customer service

Salary Details:

  • Chat 1.87-1.95 LPA
  • International Voice 2.57-3.09 LPA
  • Work from Home 1.87-3.25 LPA

How to apply for Amazon Walk-In Drive 2019?

Interested and eligible candidates attend the drive in the following venue from 19 to 23 August 2019.

Venue Details:

Date: 19-23 August 2019 Time: 11 am to 3 pm

Place:

Amazon Development Centre Pvt. Ltd,
B-2, Nagar Rd, Somnath Nagar,
Vadgaon Sheri, Pune,
Maharashtra 411014 (Landmark- Inorbit mall)


Amazon Walk-in for Transaction Risk Investigators & Catalog Associates:

Job Role Transaction Risk Investigators & Catalog Associates
Qualification Any Degree
Experience 0 -4 Years
Salary Rs.2.3 – 4.0 LPA
Job Location Bangalore
Venue Location Bangalore
Walk-In Date 19-24 August 2019

Detailed Eligibility:

For Transaction Risk Investigators:

  • Graduation in any degree
  • Demonstrated ability to exceed expectations with regard to performance and individual contribution.
  • Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns
  • Demonstrated positive, results-oriented attitude
  • Ability to effectively manage time, and individually prioritize multiple tasks of competing for priority
  • Ability to maintain high levels of confidentiality and data security standards
  • Experience with Microsoft Office, including Outlook, Word, and Excel
    24/7/365 availability, including a willingness to work on weekends, nights and outside of the “standard” work day (as required)
  • Demonstrate flexibility to work overtime hours as per business requirement  Six-Sigma / Lean knowledge would be a plus.

Communication Skills:

  • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
  • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers

Problem Solving Skills:

  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
  • Excellent problem-solving skills
  • Demonstrated ability to analyze problems logically
  • Self-disciplined, diligent, proactive and detail-oriented
  • Strong time management and organizational skills
  • Effectively prioritizes work time to ensure productivity and fulfils department standards for time spent
  • Excellent ability to determine situational needs and provide appropriate solutions

For Catalog Associates:

  • Graduation in any stream.
  • Good communication skills both verbal and written.
  • 0 to 15 months of relevant working experience.
  • Knowledge of basic computer business applications such as MS Word and MS Excel, Outlook.
  • Good data analysis skills and great attention to detail.
  • Familiarity with online retail (e-commerce) and Internet search industries
  • Willingness to work with sensitive issues, including but not limited to: Adult content
  • Religious and philosophically sensitive issues
  • Alcohol, tobacco, weapons and other potentially offensive products

Roles & Responsibilities:

  • Follow pre-defined processes, guidelines, and SOPs to perform audit tasks to meet the required level of accuracy and productivity.
  • Demonstrate excellent time management skills and ability to work independently while using guidelines and SOPs
  • Ability to make logical decisions while auditing tasks and dealing with ambiguity
  • Thoroughly check product details to ensure accuracy and completeness of the data
    Analyze data and identify new trends/patterns to drive business results.
  • Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
  • Review authoritative sources to validate catalogue data when needed.
  • Identify patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome
  • Must be flexible to meet business requirements

How to apply for Amazon Walk-In Drive 2019?

All interested and eligible candidates can attend the drive in the following venue from 19 August to 24 August 2019.

Venue Details:

Date: 19th August to 24th August    Time: 9:30 AM to 12:00 PM

Venue:

Amazon Development Centre,
Ground Floor, Orion Building (BLR12),
Bagmane Constellation Business Park,
Marathalli Ring Road,
Mahadevapura,
Bangalore 560048