Amazon Walk-in Drive 2024 for Seller Support Associate | 22 March 2024

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Amazon Walk-in Drive 2024 – Amazon is scheduled to hire for the Seller Support Associate SPS role. Candidates with Any Degree qualification are eligible to apply for this position. The work location will be Hyderabad. Interested and eligible candidates can apply online and attend the walk-in drive on 22 March 2024. The details of eligibility and the Walk-in Drive venue are given below. 

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About the company: Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Walk-in Drive 2024 – Details:

Job Role Seller Support Associate SPS
Qualification Any Degree
Experience 0 – 5 Years
Salary/CTC Rs. 3,20,000 – 4,28,000 PA
Job Location Hyderabad
Venue Location Hyderabad
Walk-in Date 22 March 2024

Detailed Eligibility:



Seller Support Associate SPS:

  • Education: Bachelor’s Degree in any discipline with 0-5 years of experience.
  • Should not have any active backlogs
  • Experience: Fresher to 5 years
  • Excellent written and verbal communication in English and Hindi
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
  • Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
  • Candidates willing to work on Phone/chat & emails (concurrent blended profile)

Note:

  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
  • During the first four months (Training & Transition) no unplanned leaves are allowed.
  • Should not be employed with Amazon currently
  • Should not be pursuing graduation or post graduation

Roles and Responsibilities:

This includes, but is not limited to:

  • The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Salary: Rs. 3,20,000 PA to 4,28,000 PA

Job Description: The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.

How to Apply for Amazon Walk-In Drive 2024?

Interested and eligible candidates can apply online and attend the Walk-in drive at the following venue on 22 March 2024 (9 a.m)

For More Details: Click here.



Venue Details:

Walk-in Date: 22 March 2024

Time: 9.00 AM – 11.30 AM

Venue:
Amazon Development Centre India Pvt Ltd,
Sy No:115 part,
Plot No 12P.13,14,15P,
Financial District – Nanakramguda,
Gachibowi,
Serilingampalli,
Hyderabad,
Telangana – 500032

Things to be carried for the interview

  • 2 Resume
  • Original government ID proof along with Pancard
  • 2 passport size photographs

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Reviewed by Prasanth S