Freshers get 15 LPA Average Salary with AI & ML Skills !! Register Now

Adobe Recruitment 2026: Adobe is scheduled to hire Apprentice Tech Support for B.E/B.Tech/M.E/M.Tech/M.Sc/MCA graduates. Candidates looking for jobs in Noida can utilise this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Interested candidates can also try Apple Recruitment.

About Adobe:

Changing the world through digital experiences is what Adobe’s all about.
We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe Recruitment 2026 – Details:

Job Role	Apprentice Tech Support
Job Category	IT Jobs
Qualification	B.E/B.Tech/M.E/M.Tech/M.Sc/MCA
Experience	0 – 6 Months
Salary/CTC	Best in Industry
Job Location	Noida
Last Date	ASAP

Detailed Eligibility:

Apprentice Tech Support:

What You Need to Succeed:

Required:

B.Tech / MCA / M.Tech / M.Sc graduate with 0–6 months of experience range
Foundational knowledge of web technologies: HTML, CSS, JavaScript, XML
Basic understanding of databases and SQL queries
Good written and verbal communication in English
Analytical mindset and willingness to learn in a fast-paced environment
Comfortable working in a shift environment to cater to global customer needs

Adobe Apprenticeship Program

Good to have (training will be provided during the program):

Exposure to any one of: Java, Python, PHP, or a modern front-end framework (React, Angular)
Familiarity with RESTful APIs or web services concepts
Experience with any CMS, CRM, or marketing automation tool
Prior internship or project experience in technical / product support or software development

Shift & Work Model:

Work from Adobe’s Noida office.
Shifts are predominantly US PST time zone.
Any changes in shift schedules are communicated at least one week in advance.

Duration: 12 Months

The program runs in three phases:

Months 1–2 (Foundation): Shadowing, guided case handling, product training, and onboarding to internal tools and processes
Months 3–6 (Supported Practice): Independently handling Tier-1 cases under mentor supervision, contributing to team knowledge base articles, and attending structured upskilling sessions
Months 7–12 (Assessed Practice): Case ownership with mentor check-ins

What You Will Do:

Once onboarding and enablement is completed, handle inbound customer queries, with guidance from senior engineers and under the supervision of your mentor
Troubleshoot and resolve base level technical and product issues, under the supervision of designated senior engineers, escalating more complex cases with clear documentation
Learn to work within SLA frameworks — with the goal of meeting SLA targets independently
Document issues accurately in the case management system following established guidelines
Contribute to knowledge base articles as a learning deliverable, reviewed and published with mentor sign-off
Participate in rotational shift coverage, with a gradual introduction to evening shifts after the initial onboarding period

Evaluation:

Apprentices are assessed at Month 6 (mid-program review) and Month 11 (final review).

Evaluation covers:

Case quality and resolution rate against apprentice-calibrated targets
Technical skill development against the program learning roadmap
Communication quality and customer handling
Reliability, professionalism, and team contribution
Apprentices who meet the criteria at the final review may be considered, at Adobe’s sole discretion, for opportunities at Adobe, including through any appropriate form of engagement after successful completion of the apprenticeship.

Selection Process for Apprenticeship: Our selection process is designed to assess technical aptitude, analytical thinking, and communication — the core skills you will use every day in this role.

Online Assessment — technical assessment to evaluate core skills
Group Discussion — with the Talent team, assessing collaborative thinking and communication
Technical Interview — conversation with the business team covering technical problem-solving and communication
Final Interview — in person at our Noida office where feasible

Role Description: As an Apprentice — Technical Support, you will be trained to empower Adobe customers by resolving product and technical queries related to Adobe Experience Cloud. You will work alongside experienced engineers, learn to navigate complex software environments, and develop the communication and problem-solving skills that define a great support professional.

About the Program: Adobe’s Apprenticeship Program is a structured twelve-month training program designed to develop the next generation of technical support professionals. Apprentices join the India Customer Engineering team, gain hands-on experience and training pertaining to customer support for Adobe Experience Cloud products, and build the skills needed to be considered, for opportunities at various companies.