Wesco Recruitment 2025: Wesco is hiring for the role of Analyst – IT Support. Candidates with B.E/B.Tech/Any Degree qualifications are eligible to apply. Interested and eligible candidates can apply online on or before 14 March 2025. The detailed eligibility and selection process are explained below. Interested candidates can also try Capgemini Careers.
Wesco Recruitment 2025 – Details:
| Job Role | Analyst – IT Support |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech/Any Degree |
| Experience | 1 year |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | 14 March 2025 |
Detailed Eligibility:
Analyst – IT Support:
- High School Degree or Equivalent.
- 1-year experience in providing systems support.
- Demonstrated proficiency in computer hardware and software.
- Ability to identify measures and indicators of system performance and actions needed to improve performance, relative to goals of system.
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Knowledge of principles and processes for providing customer and personnel services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Strong verbal, written, analytical and interpersonal skills.
- Ability to travel up to 25%
Responsibilities:
- Respond to telephone calls for basic level technical support including unlocking accounts, resetting
- passwords, and unlocking sales orders and purchase orders.
- Create incident ticket for every phone call received.
- Document and escalate requests to appropriate IT personnel.
- Participate in reimaging of PCs and laptops.
- Respond to security tickets which require virus or malware removal based on pre-established standard
- operating procedures.
- Collaborate with other IT personnel and business units on assigned projects.
- Participate as a team member on major project implementations and normal day-to-day incidents and requests.
Job Description: As an Analyst – IT Support, you will provide the best mid-level customer service for all things technical, including support for hardware, software, application, and operating system issues for all employees and business partners for every incident every time. You will support specific technical functions such as PC break, fix and re-imaging, anti-virus remediation, account unlocks, password resets, and sales orders and purchase orders unlocks.
How to apply for Wesco Recruitment 2025?
Interested and eligible candidates can apply for the job online on their official website on or before 14 March 2025.
For More Details & To Apply: Click here.
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