PowerSchool Recruitment 2024 – PowerSchool is scheduled to hire an Associate Technical Support Engineer for B.E/B.Tech graduates at Bangalore Office. Interested candidates can apply online using the link below. The detailed eligibility and application process are given below. Candidates can apply for Kaplan Recruitment. To find more jobs in Bangalore, click here -> Bangalore Jobs.
PowerSchool Recruitment 2024:
| Job Role | Associate Technical Support Engineer |
| Qualification | B.E/B. Tech |
| Job Type | IT Jobs |
| Experience | 0-2 Years |
| Salary/CTC | Best in Industries |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Education Qualification: The candidates should possess B.E/B.Tech
- 0-2 years prior experience in a technical support role
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication and troubleshooting skills
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
Responsibilities:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
How to Apply for PowerSchool Recruitment 2024?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
For More Details & Apply: Click here.
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