ITC Infotech Off Campus Drive 2025: ITC Infotech is scheduled to hire a Desktop Support Engineer for B.E/B.Tech graduates. Candidates looking for jobs in Chennai can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility and application process are given below. Interested candidates can also try CGI Careers.
ITC Infotech Off Campus Drive 2025 – Details:
| Job Role | Desktop Support Engineer |
| Job Category | Off-campus Drives |
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Salary/CTC | Best in Industry |
| Job Location | Sriperumbudur, Chennai |
| Last Date | ASAP |
Detailed Eligibility:
Desktop Support Engineer:
- The candidate must possess B.E/B.Tech in relevant field
Key Responsibilities:
- Technical Support:
- Provide Level 1 (L1) support for desktops, laptops, printers, and other peripherals.
- Respond to incidents and service requests via calls, emails, or ticketing systems.
- Troubleshoot hardware and software problems, including OS issues, application errors, and connectivity issues.
- Install, configure, and update Windows/Mac operating systems and applications.
- Assist users with email configurations, VPN access, and basic network troubleshooting.
- Support Microsoft Office 365, Active Directory (password resets, account lockouts), and other enterprise applications.
- User Support & Communication:
- Provide remote and in-person support for employees.
- Maintain clear communication and provide timely updates on issue resolution.
- Guide users on IT policies, security best practices, and basic troubleshooting steps.
- Documentation & Reporting:
- Log all incidents and service requests in the ITSM/ticketing system.
- Maintain up-to-date documentation of common issues and resolutions.
- Escalate complex issues to L2/L3 support teams as needed.
How to Apply for ITC Infotech Off Campus Drive 2025?
Interested and eligible candidates can apply for the job online as soon as possible by following the link.
For more details & To Apply: Click here.
Want Job Alerts? Join Us
