IndiGo Walk-in Drive 2024: AOCS – Customer service | 04 December 2024

IndiGo Walk-in Drive 2024: IndiGo hires an AOCS – Customer service role for Any Degree qualifications. Candidates looking for jobs in Hyderabad can utilize this opportunity. Interested and eligible candidates can attend the Walk-in drive on 04 December 2024. The detailed eligibility criteria and application process are given below. Interested candidates can also try Genpact Walk-in Drive.

Eligibility Criteria:

• Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo.
• If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.
• Desired Skills: Good communication skills, customer service aptitude, Openness to working rotational shifts, and ability to work under pressure.
• Airport Operations Experience Preferred.
• No Visible Tattoo marks/ body art
• Age: Up to 27 Years

Job Description:

Officer – AO&CS in the role of Customer Service:

Job Purpose: To carry out safe and secure on-time operations in accordance with the ground operations manual and all applicable procedures.

Key Responsibilities And Accountabilities: Assist customers through all procedures related to arrivals & departures in the following activities.

• Reservations & ticketing:
  • Making reservations across the counter
  • Selling of tickets.
  • Remitting cash to the concerned department.
  • Answering customer queries over the telephone.
• Departures
  • Attend the pre–flight and post-flight briefings.
  • Setting up of check-in counters.
  • Screening of checked-in baggage.
  • Maintain high quality of Check-in procedures.
  • To assist customers with special requests.
• Arrivals
  • To assist customers with special requests.
  • To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
  • Coordination with the baggage vendor for the damaged bags.
  • Follow up with the en-route stations regarding lost baggage.
• Post-flight departure
  • Filing of all necessary flight papers
  • Any other responsibility assigned by the management from time to time

Date: 04 December 2024 (Wednesday)                Reporting Time: 8.30 AM – 9.30 AM

Venue:

Ifly Hyderabad – 3rd floor,
C9Q7+55M,
Greenland Colony,
Madhava Reddy Colony,
Gachibowli,
Hyderabad,
Telangana 500032.

Mandatory Documents to be Carried: 

• CV/Resume ( with Photo)
• Aadhar Card – Date of birth should be completely mentioned.
• Pan Card – In the case of a Minor Pan Card, acknowledgement of a Major Pan Card is mandatory.
• Photocopy of 10th/12th/Graduation Certificate (Provisional Certificate / consolidated mark sheet will be considered)
• 2 passport-size photographs.
• Valid Passport – The issue Date should be from 2021 and the Police verification Certificate.
• For Experience resigned Candidates: Relieving letter, Experience letter, AEP surrender copy and AVSEC.

Notes:

• Application for this job is a must before coming for the interview ( Please make sure to tick YES at registered for Walk In Drive)
• CVs will be collected till 9.30 AM only
• Attire: Well Groomed, must be in Formal.
• Interviewed Candidates can reapply after 6 months