IBM Recruitment 2021 for Technical Support Associate | Any Degree | Hyderabad

IBM Recruitment 2021 – IBM scheduled to hire for the role of Technical Support Associate for Bachelor’s Degree graduates at Hyderabad. The detailed eligibility criteria and application process are given below.

IBM Recruitment 2021 Details:

IBM Recruitment 2021 for Technical Support Associate:

Detailed Eligibility:

Educational Qualification:

• Required Education: Bachelor’s Degree
• Minimum of up to 2 years of experience in IT Industry
• Proficient to ensure customer issues are resolved in the most timely and effective manner possible
• Demonstrable ability to handle various tasks or projects with changing priorities.
• Experience to utilize available time efficiently in order to achieve effective and efficient results
• Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
• Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to empathize and work with customers in real-time to resolve issues.

How to Apply IBM Recruitment 2021 for Technical Support Associate?

All interested and eligible candidates can apply for this post online in the following link as soon as possible.

For More Details & Apply: Click here