FIS Off Campus Drive 2023 | B.E/B.Tech/Any Degree | 2021 & 2022 Batch | February 2023

FIS Off Campus Drive 2023 – FIS scheduled to hire for the role of Customer Service Associate (Non-Voice) for B.E/B.Tech/Any Degree graduates through Virtual Drive. The detailed eligibility criteria and application process are given below.

FIS Off Campus Drive 2023(Virtual):

Detailed Eligibility:

• Educational Qualification: Any Graduate / Under Graduate
• Year of Graduation: 2021 & 2022 batch
• Mode of Study: ONLY Full-Time
• Academic Percentage: Minimum 60% or 6.5 CGPA throughout academics
• Backlogs: No active backlogs during registration

Skills:

• Excellent customer service skills that build high levels of customer satisfaction
• Excellent verbal and written communication skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment
• Ready to work in rotational shift (24×7)

Job Description:

• Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems
• Provide customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department
• Processes a high volume of customer inquiries of Green Dot products and services and resolves a targeted percentage of those inquiries
• Tracks and documents inbound support requests and ensures proper notation of customer problems or issues
• Meets standards of job, such as quality standards, adherence to schedule and average handle time
• May provide guidance and/or mentoring to less experienced associates

How to Apply FIS Off Campus Drive 2023?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

To Apply: Click here

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Reviewed by Prasanth S