Esko Recruitment 2024: Software Support Engineer

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Esko Recruitment 2024 โ€“ ESKO is scheduled to hire for the role of Software Support Engineerย for B.E/B.Techย graduates. Candidates looking for a job in Bangalore can utilize this opportunity. Interested and eligible candidates can apply online. The detailed eligibility and application process are given below. Interested candidates can also try Accenture Careers.



esko-recruitment

Esko Recruitment 2024 Details:

Job Role Software Support Engineer
Job Category IT Jobs
Qualification B.E/B.Tech
Experience 1 โ€“ 2 Years
Salary/CTC Best in Industry
Job Location Bangalore
Last Date ASAP

Detailed Eligibility:

Software Support Engineer:

  • The candidates should possess B.E/B.Tech

Your education and background experience will include:

  • Experience in problem solving, and a quick learner.
  • Analytical mindset, with a calm, methodical approach to problem-solving.
  • Direct experience in handling complex technical issues with customers and/or sup
  • EITHER: 1-2 years in IT support or software application/installation support.

We are looking for a Professional who is:

  • Good communicator with the ability to defuse tense customer situations.
  • Empathy for other peopleย (colleagues and suppliers as well as customers!)
  • Proactive to the problem at hand, as well as challenging how we eliminate problems in future!
  • Excellent listening skills and ability to understand and interpret customer needs and manage customer expectations.
  • Fluency in English
  • Has knowledge on how web applications work either by experience or by qualification.
  • OK to work in shifts as this is a 24/7 support organization. The shift timings are as follows:
    • First Shift: 06:30 AM to 03:30 PM IST
    • Second Shift: 02:30 PM to 11:30 PM IST
    • Night Shift: 10:30 PM to 07:30 AM IST (next day)
  • Willing to work on weekends. As this is a 24/7 support organization, you might get scheduled to work on Saturdays AND/OR Sundays. But this will be considered as your workday, and you can

Within your Role, you will:

  • Be the face and voice of the customer within Esko
  • Keep the customer informed and updated as you get things fixed
  • Learn and plug into the latest trends and master the newest technologies, because our industry doesnโ€™t stand still
  • Be part of a customer-centric team of experts, looking after Subject Matter Experts to enterprise customers
  • React to issues and proactively anticipate customer challenges
  • Build a trusted partnership with the customer
  • Help the customer to continuously get the best value they can from the software.

How to Apply for Esko Recruitment 2024?

All interested and eligible candidates can apply for this position as soon as possible by following the link.



For more details & Apply: Click here.


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Reviewed by Prasanth S