Compucom Recruitment 2023 for Service Desk Tech | B.E/B.Tech/Any degree | Pune

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Compucom Recruitment 2023 – Compucom is scheduled to hire for the role of Service Desk Tech for B.E/B.Tech/Any degree graduates at Pune. The detailed eligibility criteria and application process are given below.



Compucom Recruitment

Compucom Recruitment 2023 Details:

Job Role Service Desk Tech
Qualification B.E/B.Tech/Any degree
Experience Freshers
Salary Best in Industry
Job Location Pune
Last Date ASAP

Detailed Eligibility:

Education Qualification:

What We Need & What You’ll Do (Responsibilities):

Criteria:

  • Any Fresher Graduate can apply. (Technical or Non-Technical)
  • Should be comfortable to Work from Office in rotational Night Shift
  • Should have excellent English Communication Skills.
  • Should be Basic understanding of Troubleshooting, VPN, Active Directory etc.

Job Role:

  • Opens, logs, prioritizes, assigns, and closes calls logged.
  • Asks the End User for all relevant information concerning the call made or issue reported.
  • Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
  • Routes the enquiries to Resolver Groups as appropriate.
  • Re-routes misdirected calls.
  • Escalates tickets which have not been resolved by SD.
  • Provides status and updates on tickets to authorized users.
  • Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction.

Benefits:

  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • A competitive salary and scope for further advancement
  • State-of-the-art engineering solutions – working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun Apply for this job online Email this job to a friend Share on your newsfeed Socialize this job opportunity to a friend, colleague, or family member:

Why Compucom? (Overview):

  • Compucom Systems Inc. is a technology-managed services provider and product reseller headquartered in Indian Land, South Carolina, a southern suburb of Charlotte, North Carolina.
  • It is a wholly owned subsidiary of Variant Equity Advisors.
  • In business since 1987, Compucom provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft.

How to Apply for Compucom Recruitment 2023?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

For more details & Apply: Click here.


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Reviewed by Prasanth S

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