Capgemini Recruitment 2019 | Any Degree | Pune/Noida/Bangalore

Capgemini Recruitment 2019 scheduled for the role of IT Technical Support, Tech Support Associate for Any degree graduates at Pune, Noida and Bangalore Office. The detailed eligibility and application process are given below.

Capgemini Recruitment 2019 Details:

List of current openings in Capgemini Recruitment 2019:

Capgemini Recruitment for IT Technical Support at Pune:

Detailed Eligibility:

• Educational Qualification: Any Degree
• Experience: 1 – 2 years of experience

Skills & Requirements:

• Excellent knowledge of Windows operating system including troubleshooting of known issues related to Windows as well as system recovery Installation of other software packages
• Good knowledge of troubleshooting desktops and laptops
• Experience in providing remote support using remote support tools is a plus
• Fundamental knowledge of LAN environment knowledge of connectivity to LAN printers desktops Understanding of computer systems mobile devices Active
• A good understanding of IT providers services good communication skills English
• Excellent customer service skills that build high levels of customer satisfaction

How to Apply for Capgemini Recruitment 2019?

All interested and eligible candidates can apply for the position online by the following link as soon as possible.

For More Details & Apply: Click here

Capgemini Recruitment for Tech Support at Bangalore:

Detailed Eligibility:

• Educational Qualification: Any Degree
• Experience: 0.6 – 2 years of experience
• Shift: 24*7/Night Shift are included

Requirements:

• Excellent verbal and written communication skills English
• 1 To 1 5 year experience in a technical customer support role
• A good understanding of IT providers services Excellent phone skills and the ability to be courteous and engaging on a consistent basis
• Excellent customer service skills that build high levels of customer satisfaction

Basic IT knowledge:

• Like operating systems Windows Linux or Mac OS understanding of computer systems mobile devices Active Directory and other technological equipment

Job Description:

• Entry-level role and this requires good communication skills over phone email and chat proactively
• Problem-solving analytical mindset customer-centric approach

Key Responsibilities:

• Handle Inbound calls email chat technical requests from end-users Provide first time resolution to end-users
• Responsible for Call email chat volumes and handle customer requests within the prescribed SLA
• Able to work in a competitive environment and meet the KPIs productivity quality FTF customer satisfaction etc

How to Apply for Capgemini Recruitment 2019?

All interested and eligible candidates can apply for the position online by the following link as soon as possible.

For More Details & Apply: Click here

Capgemini Recruitment for L1 – Tech Support Associate at Noida:

Detailed Eligibility:

• Educational Qualification: Any Degree
• Experience: 0 – 1 year of experience
• Shift: 24*7/Night Shift are included

Job Roles:

• Overview of Role: Handles customer inquiries via phone, email or chat regarding technical issues related to applications/software/hardware and networking.

Technical Support:

• Provide first-line technical support: Talking to clients and computer users to determine the nature of problems
• Answer queries promptly, professionally and knowledgeable on the phone/email/Chat
  Installing and configuring applications, software, systems, networks, printers and scanners
• Investigating, diagnosing and solving computer software and hardware faults
• Log all calls received on Salesforce accurately, efficiently and completely
• Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems
• Manage and take ownership of the resolution process for all customer-related issues

How to Apply for Capgemini Recruitment 2019?

All interested and eligible candidates can apply for the position online by the following link as soon as possible.

For More Details & Apply: Click here