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Unisys Recruitment 2020 – Unisys scheduled to hire for the role of Service Desk Associate for Any Degree graduates at Bangalore. The detailed eligibility and application process are given below.
Unisys Recruitment 2020 Details:
Unisys Recruitment 2020 for Service Desk Associate:
|Job Role||Service Desk Associate(International voice Support)|
- University degree or equivalent education and experience
- Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
- 6 months IT Service Desk experience
- 6 months previous experience providing Level 3 support for MS Office, MS Exchange and MS windows networks
- Working knowledge of data and voice network concepts
- 1st Level telephone and other media contact support
- Strive for a high level of first contact resolution
- Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
- Accurately document calls and incidents
- Manage time and workload to meet predetermined service levels
- Maintain data accuracy in our contact management system
- Assign incidents and requests to the correct support group
- Act as a single point of contact on incidents and problems logged
How to Apply for Unisys Recruitment 2020?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
For More Details & Apply: Click here
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