Tata Communications Recruitment 2018 | B.E/B.Tech/BCA/MCA | Pune

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Tata Communications Recruitment 2018 scheduled to hire Customer Service Executive for B.E/B.Tech//BCA/MCA graduates at Pune Office.The detailed eligibility and application process are given in below.

Tata Communications RecruitmentTata Communications Recruitment 2018:

Job RoleCustomer Service Executive РService Assurance
QualificationB.E/B.Tech/BCA/MCA
Experience1-3 years
Job locationPune
Last dateASAP

Detailed Eligibility:

  • Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university
  • Certification in any specialization will be added advantage
  • 1 to 3 years of experience in the transmission.
  • Very good knowledge in SDH/DWDM technologies
  • Familiar in troubleshooting OSP/ISP/Infra issues
  • Hands on SDH/DWDM equipments like Alcatel/NEC/Huawei/ECI/Tejas,Adva/Cisco/Ciena EMS/NMS
  • Good concepts in NW design, DCN and Sync deployment
  • Can handle team size of 5-8 and proactive in approach
  • Good interpersonal & communication skills.

Job Description:

  • Providing L2 and L3 Support and ensure NW and system uptimes
  • Interlocks and coordination with cross functional teams for issue resolution.
  • Handling the escalated customer and SD related issues and providing L2 and L3 support.
  • Network Major event handling and tracking with regular update on resolution
  • Network level restoration
  • Extending support for IOR execution and new augmentation
  • Presenting the network/system performance to the management
  • Vendor Management and vendor performance evaluation
  • EMS/NMS Server upgrade, performance monitoring & user management.

How to Apply for Tata Communications Recruitment?

Interested and Eligible candidates can apply for this position in online by the following link.

To Apply: Click here