Tata Communications Recruitment 2024 โ Tata Communications is scheduled to hire a Customer Service Executive โ Service Delivery & Management for B.E/B.Tech graduates. Those who are looking for a job in Bangalore can apply for this job as soon as possible. The detailed eligibility and application process are given below.
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Tata Communications Recruitment 2024 Details:
Job Role | Customer Service Executive โ Service Delivery & Management |
Qualification | B.E/B.Tech |
Experience | 0 โ 4 Years |
Job Location | Bangalore |
Salary | Best in Industry |
Last Date | ASAP |
Detailed Eligibility:
Minimum qualification & experience:
- Bachelorโs degree in engineering or equivalent qualification
- 0-4 years relevant experience in network infrastructure project management and on-field experience
Other knowledge/skills:
- Understanding of the Provisioning process, Telephone, Internet, Data, Service Activation
- Knowledge of switch and router configuration
Key Responsibilities:
- Ensure configuration task completion for Enterprise/Wholesale customers with clean deployments within the SLAs.
- Conduct change management, turnup and migration requests
- Standard testing and troubleshooting of installs/activation post-provisioning.
- Validate wiring connections and schedule dispatches with field operations.
- Regularly participates in important projects or activities as a full contributing team member.
- Ensure all installation functions are performed in a timely fashion to meet agreed SLAs/KPIs
- Perform escalation management, wherever necessary and in case the project is in jeopardy.
A broad outline of the Role:
- Responsible for all operations and trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
How to Apply for Tata Communications Recruitment 2024?
All interested and eligible candidates can apply for this position online as soon as possible by using the following link.
To Apply: Click here.