Tata Communications Recruitment 2018 scheduled to hire Customer Service Executive for B.E/B.Tech//BCA/MCA graduates at Pune Office.The detailed eligibility and application process are given in below.
Tata Communications Recruitment 2018:
|Job Role||Customer Service Executive – Service Assurance|
- Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university
- Certification in any specialization will be added advantage
- 1 to 3 years of experience in the transmission.
- Very good knowledge in SDH/DWDM technologies
- Familiar in troubleshooting OSP/ISP/Infra issues
- Hands on SDH/DWDM equipments like Alcatel/NEC/Huawei/ECI/Tejas,Adva/Cisco/Ciena EMS/NMS
- Good concepts in NW design, DCN and Sync deployment
- Can handle team size of 5-8 and proactive in approach
- Good interpersonal & communication skills.
- Providing L2 and L3 Support and ensure NW and system uptimes
- Interlocks and coordination with cross functional teams for issue resolution.
- Handling the escalated customer and SD related issues and providing L2 and L3 support.
- Network Major event handling and tracking with regular update on resolution
- Network level restoration
- Extending support for IOR execution and new augmentation
- Presenting the network/system performance to the management
- Vendor Management and vendor performance evaluation
- EMS/NMS Server upgrade, performance monitoring & user management.
How to Apply for Tata Communications Recruitment?
Interested and Eligible candidates can apply for this position in online by the following link.
To Apply: Click here