Quess Corp Recruitment 2024 – Quess Corp seeks a Technical Support Engineer (Freshers) in Hindi Speaking. Candidates with Any degree qualification are eligible to apply. Candidates looking for a job in Bangalore can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below.
Quess Corp Recruitment 2024 for Technical Support Engineer:
| Job Role | Technical Support Engineer |
| Qualification | Any degree |
| Experience | Freshers/Experienced |
| Salary | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Job Title: Technical Support Specialist
Education Qualification: The candidates should possess Any degree.
Experience: 0- 2
Eligibility Criteria:
- Excellent communication skills
- Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issues
Knowledge and Skills:
- Articulate in excellent written and verbal communication skills.
- Experience in client-facing roles either remote or face-to-face.
- Computer proficiency with applicable software applications.
- Demonstrated problem-solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone-based remote role, e- support, e-chat, or similar.
- Familiarity with computer technology.
- Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
Job Profile:
- Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.
- Handle Global clients and initiate the right response to them, positively and professionally.
- Deal with a wide range of products using a powerful information database.
- Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand.
- Good Communication skills are Mandatory.
Responsibilities:
- Working from a standard protocol and utilizing documented processes to resolve client issues. Some judgment may be used to supplement the outlined process.
- Successfully resolved simply to moderate technical issues (related to hardware and software) from incoming client’s contacts and proactive notification systems.
- Respond to service, product, technical, and client-relations questions on features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example, more complex warranty).
- Begin to assist clients to avoid or reduce problem occurrence proactively.
- The Supervisor or Team Lead often reviews work.
How to Apply for Quess Corp Recruitment 2024?
All interested and eligible candidates can apply for this position online as soon as possible by following the link.
For more details & To Apply: Click here.
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