PTC Recruitment 2024: PTC is scheduled to hire for the role of Associate Product Analyst for B.E/B.Tech/B.Sc candidates. Candidates looking for jobs in Pune can utilize this opportunity. Interested and eligible candidates can apply for the job online on their official website as soon as possible. The detailed eligibility and selection process are explained below.
TCS is scheduled to hire for the role of Service Desk Associate. Interested candidates can apply for TCS Careers.
PTC Recruitment 2024 – Details:
| Job Role | Associate Product Analyst |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech/B.Sc |
| Experience | 0 – 3 years |
| Salary/CTC | Best in Industry |
| Job Location | Pune |
| Last date | ASAP |
Detailed Eligibility:
Associate Product Analyst:
- Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
- Preferred Experience: 0-3 years experience with practical knowledge in a related support, and services field that comprises technical and soft skills.
- Experience working with technically diverse teams. Strong verbal and written communication skills for English are required including the ability to adapt to diverse cultural aspects. Other international languages such as German, French is a plus
Preferred Skills and Knowledge:
Requirements Non-Technical:
- A strong capacity and desire to develop personalized customer service with highly effective communication skills.
- The candidate is expected to understand and relate to customers’ needs while effectively managing customer expectations.
- A strong background in technical and customer support is desired.
- The ability to effectively manage multiple urgent issues in parallel The confidence, communication, and interpersonal skills to manage and direct customers/partners and during urgent and/or critical situations.
- The desire to learn new skills, coach, mentor, and train peers throughout the organization.
- The ability to work with teammates collaboratively to achieve a mission.
- Presentation skills to prepare and present to large or small groups on technical and functional topics.
Requirements Technical:
- Strong experience on implementing or supporting Client-Server architecture or Multi-tier applications including practical knowledge of core components such as Databases, Operating Systems etc.
- Exposure and hands-on knowledge on cloud platforms or Software as a Service (SaaS) ecosystems such as Microsoft Azure, AWS or vCloud etc.
- Demonstrated ability to solve analytical problems with maintaining effective and precise investigation, and documentation for issues, defects, and customer use cases.
- Object-Oriented programming background preferably in Java.
- An understanding of web and web services development including use of RESTful API’s, HTML and XML is preferred. Able to produce audience-appropriate technical communications with management, support personnel, and customers.
Your Day-to-Day: Provide technical support and advice to customers and partners regarding implementation, customization, deployment, and optimization of our PLM applications (Windchill PDMLink®, Windchill ProjectLink® etc.) Utilize PTC’s case management tool i.e Salesforce to log issues, track associated status and related activities. The goal is to meet the high demands of our end customers who use PTC PLM solutions in a mission-critical environment. To do so, you provide high-quality support services to our customers and partners, minimizing their efforts, eliminating risks, and with best support experience. Use of your technical and industry-specific IT knowledge to provide extended support activities (technical trainings, webinars, mentoring etc.) Create and publish advanced knowledge articles and related resources for PTC’s customers, partners and employees. Candidate shall demonstrate willingness to be proactive as well as to independently own and take on new challenges. Identify and recommend product and support training opportunities for the team. Provision of our ITIL-based services with the aim of continuous quality improvement (As part of ISO 9001:2015 Quality management practices.) Primary working hours will be in Europe or North America hours as required
How to apply for PTC Recruitment 2024?
All interested and eligible candidates can apply for this position online as soon as possible by following the link.
For more details & To Apply: Click here.
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