Caterpillar Recruitment 2025: IT Analyst/Quality Analyst

What you will have:

• Bachelor’s degree in IT, Computer Science, or related field
• Experience in supporting MS Teams calling or similar systems
• Knowledge of Digital Signage systems and cellular phone administration
• Strong problem-solving and communication skills

Notes:

• 5 days Work from office
• Shift Timing -01:00PM -10PM IST

Preferred Skills

• Experience with MS Teams calling
• Familiarity with Digital Signage software and hardware
• Administration of cellular phones

Skills desired:

• Technical Analysis
• Technical Excellence
• Hardware Infrastructure
• System Testing
• Systems Software Infrastructure
• Technical Writing/Documentation

Key Responsibilities

• Enhanced Communication: By supporting Microsoft Teams calling, the analyst will ensure seamless communication within the organization, leading to improved collaboration and productivity.
• Effective Information Distribution: Managing the Digital Signage environment will enable the efficient distribution of information across the organisation, ensuring that all employees are well-informed and up to date.
• Expanded Connectivity: Administering cellular phones will ensure that employees have reliable and efficient communication tools, enhancing their ability to stay connected and perform their tasks effectively.

Why Join Us

• Dynamic and innovative team
• Collaborative work environment
• Professional development opportunities
• Competitive salary and benefits

Job Summary: We are seeking a dynamic and skilled Communication & Collaboration Analyst to join our innovative team. In this key role, you will support Microsoft (MS) Teams calling, manage our cutting-edge Digital Signage environment, and administer cellular phones. Your technical expertise and excellent communication skills will be crucial in ensuring seamless operations and robust support for our advanced collaboration and communication systems. Join us and be a part of a forward-thinking organization where your contributions will drive impactful changes and elevate our technological capabilities.

Responsibilities:

• Training and supporting manufacturing and quality team members in requirements, inspection, and test practices.
• Producing inspection reports based on results of inspection analysis; participating in measurement systems analysis.
• Collecting non-conformance data and maintaining and updating quality system documents.

Skill Descriptors:

• Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Manufacturing Processes: Knowledge of existing product manufacturing methods, technologies and processes; ability to execute, plan, manage and monitor the entire manufacturing process.
• Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.
• Product Testing: Knowledge of product testing approaches, techniques and tools; ability to design, plan and execute testing strategies and tactics to ensure product quality at all stages of manufacturing.
• Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.