Aptean Off Campus Drive 2023 | 2022 & 2023 Batch | Bangalore

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Aptean Off Campus Drive 2023 – Aptean is scheduled to hire an Associate Fulfillment Analyst & Customer Success Analyst for B.Com/BBA/MBA & B.E/B.Tech/MCA  – 2022 & 2023 batch graduates at Bangalore. The eligibility criteria and application process are given below.

Aptean Off CampusAptean Off Campus Drive 2023 Details:

Aptean Off Campus Drive 2023 for Associate Fulfillment Analyst:

Job Role Associate Fulfillment Analyst
Qualification B.Com/BBA/MBA
Batch 2022 & 2023
Salary Best in Industry
Experience Freshers
Job Location Bangalore
Interview Location Bangalore
Last Date ASAP

Detailed Eligibility:

  • Degree:  B.Com/ BBA & MBA-Finance
  • Year of Passing: 2022 & 2023 (Without no history of arrears/backlogs in academics)
  • Percentage: Above 65% in academics

Skills:

  • Good communication
  • Excellent communication and interpersonal skills.
  • Proficient with Microsoft Office Suite (Excel, Outlook, Word).
  • Ability to learn Salesforce, creating reports and dashboards
  • Demonstrated ability to take ownership and drive results
  • Ability to think strategically and tactically, with excellent attention to detail
  • Ready to work in a fast-paced environment, be Agile

How to Apply for Aptean Off Campus Drive 2023?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

To ApplyClick here.

Note: Shortlisted candidates will receive a mail/call on further interview process.


Aptean Off Campus Drive 2023 for Customer Support Analyst:

Job Role Customer Support Analyst
Qualification B.E/B.Tech/MCA
Batch 2022 & 2023
Salary Best in Industry
Experience Freshers
Job Location Bangalore
Interview Location Bangalore
Last Date ASAP

Detailed Eligibility:

  • Degree: B.E/B.Tech/MCA
  • Year of Passing: 2022 & 2023 (Without no history of arrears/backlogs in academics)
  • Percentage: Above 65% in academics

Skills:

  • Good communication
  • Excellent communication and interpersonal skills.
  • Proficient with Microsoft Office Suite (Excel, Outlook, Word).
  • Familiarity with Cloud technology basics is an added advantage.

Roles and Responsibilities:



  • Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
  • The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
  • Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
  • Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution.
  • Should be able to work independently, showing empathyand sense of urgency to escalate customer issues and collaborate to provide timely resolution.
  • Should adhere to department performance goals and production standards.

Skills and Requirements:

  • Excellent analytical and investigative skills in terms of approaching a problem.
  • Should be able to explain technical procedures clearly to the customers.
  • Excellent communication and interpersonal skills. Should be able to drive customer connections along with R&D folks independently.
  • Mandatory Technical skills include – Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio, good understanding of windows operating system and IIS (Internet Information Server).
  • Good logical skills, basic programming knowledge is an added advantage.
  • Should have excellent verbal and written communication skills, including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly.
  • Strong ability to work on multiple issues in a fast-paced environment and should prioritize work accordingly to business processes.
  • Meets established targets for customer satisfaction and other support KPIs, promote Knowledge Centered Support (KCS) methodology.
  • Document customer problem information, recommendations, and resolution in a clear and concise manner-using incident tracking system.
  • Proficient with Microsoft Office Suite (Excel, Outlook, Word).
  • Familiarity with Cloud technology basics is an added advantage.
  • Should possess high adaptability and be able to work under pressure and remain flexible to changing schedules and demands.

Shift: This position will require working in US & UK shifts (24/7)



Mode: Work from Office

Note – Shortlisted candidates will receive a mail/call for walk-in drive.

How to Apply for Aptean Off Campus Drive 2023?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

To ApplyClick here.


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