Wissen Infotech Recruitment 2025 – Associate Engineer

Wissen Infotech Recruitment 2025: Wissen Infotech is hiring Associate Engineer. Candidates with the qualification of B.E/B.Tech are eligible to apply. Those looking for jobs in Bangalore can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Interested candidates can also try NTT Data Careers.

Wissen Infotech Recruitment 2025 – Details:

Detailed Eligibility:

Associate Engineer – GSD:

• Education: B.E/B.Tech
• Experience: Freshers
• Soft Skills: Excellent communication, analytical and problem-solving skills

Competencies:

• Communication Skills
• Interpersonal Skills
• Job Knowledge

Job Description:

• The service desk handles the entire lifecycle of IT incidents from initial logging, prioritization, resolution, and closure, ensuring that service disruptions are minimized
• The service desk uses knowledge base articles and troubleshooting guides to empower users to solve common issues on their own, enhancing the self-service experience.
• Users can submit service requests for standard services such as password resets, software installations, access requests, and other routine IT services.
• Monitoring SLA adherence to ensure that incidents and service requests are resolved within the defined response and resolution times.
• Reports on SLA performance help ensure accountability and identify areas for improvement.Identifying patterns or recurring issues over time.
• Trend analysis helps in proactive problem management and in identifying potential areas for knowledge base improvements or process optimization.

How to Apply for Wissen Infotech Recruitment 2025?

Interested and eligible candidates can apply for this recruitment online as soon as possible using the following link.

For More Details & To Apply: Click here.

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Reviewed by Prasanth S