Thomson Reuters Recruitment 2023 for Associate Systems Engineer | B.E/B.Tech | Bangalore

Thomson Reuters Recruitment 2023 – Thomson Reuters is scheduled to hire Associate Systems Engineer for B.E/B.Tech graduates at Bangalore. The detailed eligibility of the post and recruitment process is given below.

Thomson Reuters Recruitment 2023 Details:

Job Role	Associate Systems Engineer
Qualification	B.E/B.Tech
Experience	1 – 2  years
Salary	Best in Industry
Job Location	Bangalore
Last Date	ASAP

Detailed Eligibility:

Qualifications: Candidates should possess a degree B.E/B.Tech in the relevant fields.

Required skills:

• 1 to 2+ years of supporting IT infrastructure, Application & Cloud Services.
• 1+ years of mandatory NOC experience in a similar environment would be an added advantage.
• 1+ years of Windows, UNIX, or Storage administration skills would be an added advantage.
• 1+ years of excellent understanding of the ITIL process with appropriate fundamental accreditation.
• Excellent communication skills, verbal and written (Should be able to communicate to global teams and senior management).
• Adapted to working under pressure and is comfortable multi-tasking in potentially high-pressure situations.
• Strong collaboration skills.

Essential Day-to-Day Responsibilities include:

• Perform daily service checks and health evaluation of systems performance and capacity as assigned.
• Provide diagnostics, troubleshooting, and quick/efficient resolution on all events/incidents
• Escalated / notify appropriate support staff via established procedures. Document shift activity, and facilitate and perform shift turnover.
• Follow the defined process to escalate Incidents to the second-level team.
• Must be capable of writing technical reports.
• Track and coordinate all incidents until resolution and identify probable causes of failures in the Infrastructure & Application related issues.
• Recommend the possible solution/workaround to address the probable causes of failure.
• Customer service: Demonstrate ability to take ownership and manage all support cases via emails/Service Management tools.
• Work with customer and support teams to ensure client satisfaction.
• Timely response to all e-mails and requests.
• Attend team meetings, conference calls as necessary.
• Follow the defined Major Incident Management process as appropriate.
• Participate and contribute to Problem Management analysis of Major Incidents as needed.
• Strong interpersonal skills & Team Player.
• Able to interact with internal and global teams of all levels.
• Initiate, coordinate, and at times lead recovery calls for critical incidents.
• Implement improvements to existing processes/procedures, ensuring performance targets are met.

How to Apply for Thomson Reuters Recruitment 2023?

All interested and eligible candidates can apply for this recruitment online by the following link as soon as possible.

For More Details & Apply: Click here