Teradata Recruitment 2017 | Technical Support Specialist | B.E/B.Tech | Hyderabad

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Teradata Recruitment 2017 – Technical Support Specialist Intern for B.E/B.Tech graduates at Hyderabad Office.The detailed eligibility and application process are given in below.

Teradata RecruitmentTeradata Recruitment 2017:

Job RoleTechnical Support Specialist
QualificationB.E/B.Tech
ExperienceFreshers
Job LocationHyderabad
Last DateASAP

Basic Qualifications

  • Associates degree in Computer Science or an electronics technology discipline
  • Conceptual understanding of Intel-based computer hardware architectures
  • Clear understanding of contractual policies and development.
  • Using verbal and written communication skills, to prepare and deliver presentations when required.
  • Strong oral, written and call handling skills.
  • Excellent interpersonal skills.
  • Excellent customer service and satisfaction skills.
  • Strong facilitation and team skills.
  • Perform simple to complex analyses with the use of a personal computer. Flexibility in a multi-managed working environment.
  • Flexibility to work in 24×7 rotational shifts.

Preferred Qualifications:

  • Bachelor’s degree in Computer Science or an electronics technology discipline or equivalent experience
  • Experience in Host software (MVS, VM etc)
  • Advance knowledge of Teradata, Linux, UNIX, Windows, mainframe operating systems (VM/MVS, etc.)
  • Teradata Database experience
  • Teradata Certification
  • Advance knowledge of disk array architecture

Job Description:

  • The TSS staff provides the incident management along with technical/functional knowledge necessary to resolve customer’s (both internal and external) problems.
  • The TSS will work directly with the customer, on-site Customer Engineers and the Teradata Global Support Center Engineers to understand the problem, capture appropriate failure information and search knowledge for complex known solutions using available systems, tools, and resources to resolve the customer’s problems.
  • The TSS will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer.
  • The TSS must develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.

How to apply Teradata Recruitment 2017?

All interested and eligible candidates can apply for this position in online by the following link as soon as possible.


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