Splunk Recruitment 2024: Splunk is scheduled to hire for the role of Technical Support Engineer for B.E/B.Tech graduates. Candidates looking for jobs in Hyderabad can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below.
Fortive is scheduled to hire for the role of Software Engineer. Interested candidates can apply here –> Fortive Careers.
Join us at Splunk. This is an opportunity to take on an exciting new career challenge. It’s a chance to hone your technical skills and advance your career. Don’t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official website below if you still have any doubts.
Splunk Recruitment 2024 – Details:
| Job Role | Technical Support Engineer |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech |
| Experience | Freshers/Experienced |
| Salary/CTC | 1.6 – 2.2 LPA |
| Job Location | Hyderabad |
| Last Date | ASAP |
Detailed Eligibility for Splunk Careers:
Technical Support Engineer (Cloud Support):
- Candidates with B.E/B.Tech qualifications
Requirements:
Must have:
- Logical approach to problem-solving, strong troubleshooting skills, and experience in cloud support.
- Outstanding interpersonal skills and excellent communication – both verbal and written
- Foundational experience with UNIX (Linux, *NIX), LDAP, Windows, or Mac OS
- Basic understanding of networking concepts (TCP/IP, UDP, DNS, NAT, gateways, etc.)
- The logical approach to problem-solving and strong troubleshooting skills
- Excellent time management skills with the ability to adapt to changing priorities of customer issues
- Demonstrated ability to learn new technologies quickly while remaining current with the latest industry knowledge
- Passionate about working in a dynamic technical environment and supporting a product with frequent product releases and regular maintenance updates
Nice to have:
- Experience in customer-facing technical support, system administration role
- Exposure to cloud technologies such as AWS (including Amazon EC2 and S3), Google Cloud Platform, or Microsoft Azure
- Knowledge of Python, Perl and shell scripting, XML, HTML, or other scripting languages
- Familiar with virtualization (VMWare, Hyper-V, KVM, etc.)
- Knowledge of JavaScript, Node.js, Apache, or similar front-end and web technologies
- Understanding of regular expressions (Regex) and relational databases
Responsibilities:
- Provide outstanding service and technical support to Splunk customers and maintain positive customer relationships
- Take ownership of resolving customer problems while ensuring an outstanding customer experience
- Champion our customers throughout the entire support case journey
- Develop and maintain a deep understanding of the Splunk product and related technologies, with a focus on our core platform
- Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments
- Create, reuse, improve, and maintain quality knowledge articles as part of the case management workflow, while following Knowledge-Centered Service (KCS) principles and methodology
- Reproduce customer issues, file bug reports, raise issues to Engineering, and be the bridge between customers and product developers
- Drive continuous improvement of tools, processes, and product supportability
- Perform other job-related duties as assigned and participate in special projects
Base Pay: Rs. 1,600,000/- to 2,200,000 per year
About the role: Splunk is seeking a Technical Support Engineer to join our global technical support organization offering 24/7 support for our customers around the world. This is a very dynamic role where you will provide technical product expertise and excellent customer experience around Splunk’s core platform, and participate in ongoing projects around tools, knowledge management, our growing marketplace of solutions, and more. Our team operates on a 7-day global coverage model, and as a result, our support engineers are occasionally asked to work on weekends.
How to Apply for Splunk Recruitment 2024?
Interested and eligible candidates can apply for this position online using the following link as soon as possible.
For more details & To Apply: Click here.
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