Sopra Steria Walk-in Drive 2023 notification announced for the posts of Process Associate. Candidates with the qualification of B.Com/BBA/BMS/B.A/B.Sc are eligible to apply. Interested and eligible candidates can apply online. The detailed eligibility and selection process are explained below.
Sopra Steria Walk-in Drive 2023 Details:
| Job Role | Process Associate |
| Qualification | B.Com/BBA/BMS/B.A/B.Sc |
| Experience | 6 months to 2 years |
| Salary | Rs 3 – 3.25 LPA |
| Job Location | Noida |
| Venue Location | Noida |
| Venue Date | 8 & 9 June 2023 |
Detailed Eligibility:
Process Associate:
Education:
- Any Graduate Fresher with good communication skills (Both written & spoken) or someone with an experience of 6 months to 2 years in voice/chat or blended role is eligible for this position.
Key Skills: Communication skills
Job Role: This role will report to the Customer Service Team leader and will require shift flexibility & quality delivery.
Key Responsibilities:
- Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters).
- Work actively as a team to achieve a top quartile position and performance is achieved consistently.
- Help manage and support all aspects of customers’ queries from moving homes, billing, and a payment plan to meter exchange/exceptions.
- Help to support our continuous improvement & reduction in repeat contact (unwanted, wanted, and associated complaints) month on month by ensuring timely processing of work with quality.
- Ensure we are delivering first-class customer service through proactive communication.
About Sopra Steria:
- Sopra Steria India is a Sopra Steria Group company.
- Sopra Steria Group is one of the top IT Consultancy companies in Europe with revenues in excess of 4.5 Billion euros and a team size of 46,000+ people.
- The company is headquartered in France and listed on Euronext. Our clients belong to Fortune 50 list and cover a wide range of domains and technologies.
- The client base of the group is spread across Europe, the UK, and continental Europe and includes many world leaders and brands of international repute.
- The group provides independent IT consultancy and services to its clients that are multinational and brand leaders in their business.
- Sopra Steria India is the group’s dedicated offshore delivery center and is based in Noida Bangalore, Pune & Chennai in India.
- Sopra Steria India provides a unique bouquet of opportunities for software professionals that thrive on the growth possibilities and challenges of creating something new.
How to Apply for Sopra Steria Walk-in Drive 2023?
Interested and eligible candidates can attend the interview on 8 & 9 June 2023 from 11.30 am to 3.30 pm.
For more details: Click here
Venue:
Plot No. 20 & 21,
Seaview Special Economic Zone,
Building 4,
Sector 135,
Noida,
Uttar Pradesh – 201 304.
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