Prodapt Walk-in Drive 2025: Prodapt is scheduled for the role of Customer Support – International Chat Support. Candidates with Any Degree qualifications are eligible to apply. Those who are looking for jobs in Chennai can utilize this opportunity. Interested candidates can attend the Walk-in Interview on 23 May 2025. The details of eligibility and venue are given below. Candidates can apply for Infosys Careers.
Prodapt Walk-in Drive 2025 – Details:
| Job Role | Customer Support – International Chat Support |
| Job Category | Walk-in |
| Qualification | Any Degree |
| Experience | 0 – 3 Years |
| Salary/CTC | Best in Industry |
| Venue Location | Chennai |
| Walk-in Date | 23 May 2025 |
Detailed Eligibility:
Customer Support – International Chat Support:
- The candidate must possess Bachelor’s Degree in relevant field
- The candidate should not have any Backlogs (arrears).
- Must have good communication skills.
- Previous experience in a customer service or chat support role, preferably in the telecom industry.
- Proven track record of upselling and achieving sales targets is a plus.
Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient in using CRM software and other relevant tools.
Role & responsibilities
- Customer Support:
- Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products.
- Maintain a high level of customer satisfaction by delivering timely and effective solutions.
- Upselling:
- Identify opportunities to upsell additional products or services during customer interactions.
- Effectively communicate the benefits of upgraded services or packages to customers, aiming to meet sales targets.
- Process Adherence:
- Follow established procedures and guidelines to ensure compliance with company standards and policies.
- Accurately document customer interactions and maintain records in the CRM system.
- Collaboration:
- Work closely with team members and other departments to ensure a seamless customer experience.
- Participate in daily meetings and training sessions to enhance skills and knowledge.
- Performance Metrics:
- Achieve individual and team performance metrics, including NPS and sales targets.
- Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions.
Flexibility:
- Willing to work in night shift.
- Flexible to work from office (5 days)
Interview Process:
- HR Screening
- Typing Assessment (Take WPM Test Desired score 35 WPM)
- Website: EF SET Test (Take 15 min test Desired score 70)
- L1 with Team Lead
- L2 with Manager
How to Apply for Prodapt Walk-in Drive 2025?
All interested and eligible candidates can attend the Walk-in Drive on 23 May 2025 (12.30 PM – 4.30 PM)
For More Details: Click here.
Venue Details:
Date: 23 May 2025 Time: 12.30 PM – 4.30 PM
Venue:
Module 1,
Tower 1 (3rd Floor),
IT Special Economic Zone
Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam,
200 Feet Radial Rd,
Thoraipakkam,
Tamil Nadu – 600097
Contact – Krishna/Nirmal
Note: Please carry your updated resume and Govt. Id proof and copy of this job posting/Email.
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