Paytm Walk-in Drive 2019 for Customer Support | Any degree | 29 April to 1 May 2019

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Paytm Walk-in Drive scheduled for a role of Customer Support & Operations Associate for Any degree graduates at Noida Office. The detailed eligibility and venue details are given below.

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Paytm Walk-in DrivePaytm Walk-in Drive 2019 details:

Job RoleCustomer Support & Operations Associate
QualificationAny degree
Experience0-4 years
SalaryBest in Industry
Job LocationNoida
Venue LocationNoida (UP)
Venue Date29 April to 1 May 2019

Detailed Eligibility:

  • Qualification – Any Graduate/Post-Graduate.
  • Candidate must be a graduate (NO BACKLOGS)
  • 0 months to 4 years experience in Customer support on calls & email process.
  • Should be a good leader & experience of working under pressure
  • Possess Strong communication & Interpersonal Skills.
  • Awaited candidates are not eligible.
  • Willing to work in rotational shifts & 6 days a week
  • Knowledge of MS Office is an added advantage
  • Male Candidates preferred
  • Fluency in written & verbal English is a must
  • Should be willing to coordinate with customers over the phone/email and involve in
    calling-related activities

Note: Under Graduates and Final year Result Awaited candidates are not eligible.

Job Description:

  • Provide solution to customer queries via email or calls.
  • Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development.
  • Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus on improving customer satisfaction, communication skills and technical ability.
  • Operational responsibility re/ managing the incoming volume/queue to meet KPIs and
    taking appropriate actions (e.g.break scheduling, arranging for overtime etc)

How to apply for Paytm Walk-in Drive 2019?

Interested and Eligible candidates can attend this walk-in drive at the following venue on 29 April 2019 to 1 May 2019.

Venue details: 

Venue Date: 29th April to 1st May 2019 (Mon to Wed) Time: 10 am to 1 pm

Venue:

Paytm Office,
F-1, Sector -6,
Noida (U.P.)

Nearest Metro Station – Noida Sector 15

Contact Person: Sheetal Mohata (HR)