Optum Off Campus Drive 2023 – Optum is scheduled to hire for the position of Customer Support Representative. Candidates with Any Graduate qualification are eligible to apply for this job. The detailed eligibility and application process are given in below.
About the company: Optum, part of the UnitedHealth Group family of businesses, is a health services and innovation company. We’re powering modern health care by modernizing infrastructure, advancing care and improving experiences for millions of people across 150 countries. Optum connects the brightest people, places and ideas across the health care ecosystem to create better care. Our deep and long-standing relationships across the health care system allow us to support just about everyone — no matter where you’re at in your health care journey.
Optum Off Campus Drive 2023 :
|Job Role||Customer Support Representative|
|Experience||0 – 2 year|
Customer Support Representative:
- Any Graduate (Except B.Tech/M.Tech/MCA)
- Overall 0 to 2 years of experience
- Freshers with excellent communication skills can apply.
- Customer Service Experience
- Sales or account management experience
- Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
- Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)
Role & responsibilities
- Take chat messages per day from customers who have questions about their health benefits
- Support secure email inquiries.
- Use personality and our tools to help customers through the health care benefits available to them.
- Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the dos and don’ts” of online communication.
- Type at a reasonable pace, 30-35 words a minute (WPM).
Note: Available to work in night shifts (Both side Cabs provided)
How to apply for Optum Off Campus Drive 2023?
All the interested and eligible candidates can apply for this job by following the link as soon as possible.
For more details & Apply : Click here