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NTT DATA Recruitment 2023 – NTT DATA Services is scheduled to hire a Helpdesk Associate. Candidates with the qualification of any degree are eligible to apply. Interested and eligible candidates can apply online. The detailed eligibility and application process are given below.
NTT DATA Recruitment 2023 for Helpdesk Associate:
|Job Role||Helpdesk Associate|
Helpdesk Associate: Candidates can possess any degree in the relevant fields.
Requirements for this role include:
- Excellent English in written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders.
- Strong troubleshooting skills, bug finding, and resolution.
- Ability to work independently within a diverse global team.
- IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite, and Microsoft Environment).
Preferable skills and Behaviors:
- Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc.
- Knowledge of Desktop Support.
- Familiar with ITIL Concepts and Processes.
- Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Powerpoint etc.
Position’s General Duties and Tasks:
In these roles you will be responsible for:
- Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users.
- Work with our internal IT Teams on system testing, integration, and maintenance.
- Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate, and implement process and Technology improvements.
- Willing to learn & grow in other IT Business areas.
- At NTT DATA, we know that with the right people on board, anything is possible.
- The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and ability to help our clients stay a step ahead of the competition.
- By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
How to apply for NTT DATA Recruitment 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
For more details & Apply: Click here