NTT DATA Recruitment 2023 – NTT DATA Services is scheduled to hire a Helpdesk Associate. Candidates with the qualification of Any degree are eligible to apply. Interested and eligible candidates can apply online. The detailed eligibility and application process are given below.
NTT DATA Recruitment 2023 for Helpdesk Associate:
|Job Role||Helpdesk Associate|
|Salary||Best in Industry|
Helpdesk Associate: The candidates should possess Any degree degree.
General Duties and Responsibilities:
In these roles, you will be responsible for:
- Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
- Record, Update and Escalate Support issues to the next level promptly.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration, and maintenance.
- Engage in discovering new IT business tools to support our business users and our internal IT Team.
- Seek, Suggest, Evaluate and implement process and technology improvements.
- Willing to learn & grow in other IT Business areas
Requirements for this role include:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug-finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
Preferences: – Optional (nice-to-haves)
- Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do
- ITIL foundation certified – Flexible – Willing to work in a Rotational 24*7
- Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST).
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis for business requirements.
How to apply for NTT DATA Recruitment 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
For more details & Apply: Click here.