New Relic Recruitment 2025 – New Relic is scheduled to hire Associate Technical Support Engineers for B.E./B.Tech qualifications. Candidates looking for jobs in Bangalore can utilise this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and application process are given below. Candidates can apply for NTT DATA Recruitment.
New Relic Recruitment 2025 – Details:
| Job Role | Associate Technical Support Engineer |
| Job Category | IT Jobs |
| Qualification | B.E/B.Tech |
| Experience | Freshers/Experienced |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Detailed Eligibility:
Associate Technical Support Engineer:
- Candidates must possess a B.E/B.Tech qualifications
This role requires
- Has a track record of providing superior end-user software support via email, phone, and social media
- Love delighting customers, even those who are having a tough day!
- Experience building, maintaining, and/or monitoring servers in an enterprise environment.
- A good understanding of Linux-based web hosting and Linux environments (services, permissions, and file manipulation).
- Knowledgeable about AWS and containerization technologies such as Docker and Kubernetes.
- Has experience with web technologies and cloud infrastructures: Web Servers (Windows or Linux), OS Distributions, network and systems troubleshooting tools, web development platforms, cloud hosting services like AWS, Azure, Google, etc.
- Has working knowledge of container management software such as Docker, Kubernetes, OpenShift, etc.
- Understands the concept and use of automation/configuration management using tools like Ansible, Chef, Puppet or an equivalent
- Additional background in front-end web development and know your way around JavaScript and WebDriver would be a plus
- Collaborates easily across teams or disciplines to solve problems
Bonus points if you have:
- Experience with other IaaS platforms such as Azure, GCP, etc.
- AWS, GCP, Azure Cloud Certified or CKA certified.
- Experience in Network, System, Database Administration.
- Experience in a DevOps environment, Software Engineering role or Technical Support role.
- Experience with New Relic products
- Being comfortable analyzing and interpreting system/application logs
What you’ll do
- Collaborate across teams to assist in solving complex technical customer problems across our product suite
- Strong analytical and technical troubleshooting skills
- Impeccable customer service skills and display genuine empathy towards customers.
- Work closely with our software engineering teams to resolve advanced customer issues.
- Support New Relic customers by resolving various installation, configuration, and data exploration requests.
- Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform.
- Advance your skills through additional training and exposure to other features and capabilities of our Products
Your opportunity: As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy — your learning opportunities will never end.
How to Apply for New Relic Recruitment 2025?
All interested and eligible candidates can apply for this position online using the following link as soon as possible.
For More Details & To Apply: Click here.
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