InterGlobe Technologies Walk-in Drive 2019 scheduled for Customer Relations Executive for Any degree graduates at Gurgaon Office. The detailed eligibility and venue details are given below.
InterGlobe Technologies Walk-in Drive 2019:
Job Role | Customer Relations Executive |
Qualification | Any degree |
Experience | 0-2 years |
Salary | Best in Industry |
Job Location | Gurugram |
Venue Location | Gurgaon |
Venue Date | 23 August 2019 |
Detailed Eligibility:
- Any Degree
- Excellent verbal communication skills English and Hindi
- Excellent English written business communication skills
- Ability to work in teams
- Knowledge of travel/air travel industry /reservations /booking etc
- Must be detail-oriented
- Ability to work in back-office continuously for 8 hours
Job Description:
- Customer relations is a customer retention process and is an extremely sensitive function.
- Respond to customer complaints and queries in written form letters, faxes, emails
- Handle escalated complaints and incidents pertaining to customers/passengers
- Coordinate with other departments especially Airport management, call center and finance to resolve customer complaints and queries and provide a solution to a customer
- Handle baggage mishandling claims and complaints
- Assist legal in passenger complaints which lead to legal cases/consumer forum cases
- Ensure resolution of complaints/emails within the set standards and goals
- Handle internal staff travel requests
- Handle new sales projects which require back end support over and above the call center support
Essential requirements:
- Work in shift (days shifts with different timings)- Function coverage will be 9 am to 7 pm
- Six days a week
How to apply InterGlobe Technologies Walk-in Drive 2019?
Interested and eligible candidates can apply for this position by walk-in to the following venue on 23 August 2019.
Venue Details:
Date: 23 August 2019ย Time: 10 am โ 3 pm
Venue:
InterGlobe Technologies,
Global Business Park,
Tower C, 2nd Floor,
Gurgaon