InterGlobe Technologies Walk-in Drive 2019 | Any degree | 23 August 2019

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InterGlobe Technologies Walk-in Drive 2019 scheduled for Customer Relations Executive for Any degree graduates at Gurgaon Office. The detailed eligibility and venue details are given below.

Interglobe Technologies Walk-inInterGlobe Technologies Walk-in Drive 2019:

Job Role Customer Relations Executive
Qualification Any degree
Experience 0-2 years
Salary Best in Industry
Job Location Gurugram
Venue Location Gurgaon
Venue Date 23 August 2019


Detailed Eligibility:

  • Any Degree
  • Excellent verbal communication skills English and Hindi
  • Excellent English written business communication skills
  • Ability to work in teams
  • Knowledge of travel/air travel industry /reservations /booking etc
  • Must be detail-oriented
  • Ability to work in back-office continuously for 8 hours

Job Description:

  • Customer relations is a customer retention process and is an extremely sensitive function.
  • Respond to customer complaints and queries in written form letters, faxes, emails
  • Handle escalated complaints and incidents pertaining to customers/passengers
  • Coordinate with other departments especially Airport management, call center and finance to resolve customer complaints and queries and provide a solution to a customer
  • Handle baggage mishandling claims and complaints
  • Assist legal in passenger complaints which lead to legal cases/consumer forum cases
  • Ensure resolution of complaints/emails within the set standards and goals
  • Handle internal staff travel requests
  • Handle new sales projects which require back end support over and above the call center support

Essential requirements:

  • Work in shift (days shifts with different timings)- Function coverage will be 9 am to 7 pm
  • Six days a week

How to apply InterGlobe Technologies Walk-in Drive 2019?

Interested and eligible candidates can apply for this position by walk-in to the following venue on 23 August 2019.

Venue Details:

Date: 23 August 2019 Time: 10 am – 3 pm

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Venue:

InterGlobe Technologies,
Global Business Park,
Tower C, 2nd Floor,
Gurgaon