Infosys Walk-in Drive 2023 | B.E/B.Tech/Any Degree | 7-11 February 2023

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Infosys Walk-in Drive 2023 – Infosys scheduled to hire Service desk & Customer Support for B.E/B.Tech/Any Degree graduates at Bangalore, Pune. The detailed eligibility criteria and venue details are given below.

Infosys Walk-in

Infosys BPM Walk-in Drive 2023 Details:

Job Role Service Desk & Customer Support
Qualification B.E/B.Tech/Any Degree
Experience 0-4 Years
Salary Best in Industry
Job Location Bangalore & Pune
Venue Location Bangalore,Pune,Indore
Venue Date 7-11 February 2023

Detailed Eligibility:

Job Location: Bangalore or Pune

Service Desk

Job Description::

  • Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates
  • For above 2 years of experienced candidates- Mandatory to have computer science degree along with voice/chat/mail blended service desk
  • Excellent communication skills CEFR :: B1, C1, C2
  • Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and WIFI trouble shooting
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity
  • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
  • Knowledge of Incident Management lifecycle
  • Aware of current role SLA and Metrics handled
  • Work from Office is mandatory, No option of hybrid and WFH
  • 24*7 Shifts is mandatory

Customer Service-Voice:

Job Responsibilities:

  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
    Communication scale – CEFR ::C1, C2
  • Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value

Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

How to Apply for Infosys Walk-in Drive 2023?

All interested and eligible candidates can register their profile in online and  attend this walk-in drive at the following venue on given dates.

Job Description: Click here

Referral ID : PROGEN-HRODIRECT-146474

Venue Details:


JP Nagar Venue:

Interview Date: 7th, 8th & 9th Feb’ 23
Interview Time: 10 AM till 1.00 PM

Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindoor Convention Hall

More Details & Apply: Click here

Pune Venue: 

Interview Venue: 7 to 11 Feb 2023
Interview Time: 10 AM till 12 PM

Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor, Hinjawadi, Pune,
Maharashtra 411057

More Details & Apply: Click here

Indore Venue:

Date:7,8 Feb 2023.  Time: 10 AM till 12 PM

Infosys Ltd – Indore Venue::
Scheme No 151 & 169 B
Village Bada Bangarda and Tigariya Badshah
Super Corridor Tehsil Hatod, Indore,
Madhya Pradesh – 453 112

More Details & Apply: Click here

Things to remember while entering the campus

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
  • would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
  • Please wear masks, & follow Covid protocols
  • Documents to Carry:
    · Carry 2 Copies of print out your updated resume;
    · Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
    · All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

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