Infosys Walk-in Drive 2023 | B.E/B.Tech/Any Degree | 7-11 February 2023

Infosys Walk-in Drive 2023 – Infosys scheduled to hire Service desk & Customer Support for B.E/B.Tech/Any Degree graduates at Bangalore, Pune. The detailed eligibility criteria and venue details are given below.

Infosys BPM Walk-in Drive 2023 Details:

Job Role	Service Desk & Customer Support
Qualification	B.E/B.Tech/Any Degree
Experience	0-4 Years
Salary	Best in Industry
Job Location	Bangalore & Pune
Venue Location	Bangalore,Pune,Indore
Venue Date	7-11 February 2023

Detailed Eligibility:

Job Location: Bangalore or Pune

Service Desk

Job Description::

• Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates
• For above 2 years of experienced candidates- Mandatory to have computer science degree along with voice/chat/mail blended service desk
• Excellent communication skills CEFR :: B1, C1, C2
• Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and WIFI trouble shooting
• Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity
• Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
• Knowledge of Incident Management lifecycle
• Aware of current role SLA and Metrics handled
• Work from Office is mandatory, No option of hybrid and WFH
• 24*7 Shifts is mandatory

Customer Service-Voice:

Job Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  Communication scale – CEFR ::C1, C2
• Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance.

How to Apply for Infosys Walk-in Drive 2023?

All interested and eligible candidates can register their profile in online and  attend this walk-in drive at the following venue on given dates.

Job Description: Click here

Referral ID : PROGEN-HRODIRECT-146474

Venue Details:

Bangalore:

JP Nagar Venue:

Interview Date: 7th, 8th & 9th Feb’ 23
Interview Time: 10 AM till 1.00 PM

Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindoor Convention Hall

More Details & Apply: Click here

Pune Venue: 

Interview Venue: 7 to 11 Feb 2023
Interview Time: 10 AM till 12 PM

Hinjewadi
Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor, Hinjawadi, Pune,
Maharashtra 411057

More Details & Apply: Click here

Indore Venue:

Date:7,8 Feb 2023.  Time: 10 AM till 12 PM

Infosys Ltd – Indore Venue::
Scheme No 151 & 169 B
Village Bada Bangarda and Tigariya Badshah
Super Corridor Tehsil Hatod, Indore,
Madhya Pradesh – 453 112

More Details & Apply: Click here

Things to remember while entering the campus

• Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
• would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
• Please wear masks, & follow Covid protocols
• Documents to Carry:
  · Carry 2 Copies of print out your updated resume;
  · Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  · All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)