Infosys Recruitment 2023 – Infosys is scheduled for the role of Technical Process Executive for Any degree graduates. The detailed eligibility criteria and application process are given below.
Infosys Recruitment 2023 Details:
| Job Role | Technical Process Executive |
| Qualification | Any degree |
| Experience | Freshers |
| Salary | Best in Industry |
| Job Location | Pune |
| Last Date | ASAP |
Detailed Eligibility:
Education Qualification:
Technical Process Executive:
- The candidates should possess Any graduation.
Preferred Skills:
- Customer Service->CS->Service Desk-> Voice->Chats->email Chats
- Customer Service->Technical Service Desk
- Customer Service->Regular Customer Service
Responsibilities:
- Provide 1st level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
- Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.
Additional Responsibilities:
- Communicate at all levels
- Basic knowledge of OS (Windows XP-10), Browsers, MS Office suite
- Basic knowledge of Software, antivirus and peripherals installations
- Ability to work across organizational and professional boundaries
- Excellent verbal and written communication skills
- High level of interpersonal skills, including active listening and understanding • Good organizational skills and ability to prioritize workloads.
- Work to tight deadlines / service levels
- Business etiquette
- Broad knowledge of IT products, services and terminology
Technical and Professional Requirements:
- To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.
- Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards.
How to Apply for Infosys Recruitment 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
To Apply: Click here
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