HCLTech Walk-In Drive 2025: Email Support/Customer Support Executive | 26 – 28 March & 03 – 06 April 2025

HCLTech Walk-in Drive 2025: HCLTech is hiring for the Customer Service Representative/Healthcare Voice/PMS Analysts/Email Support/Customer Support Executive roles. Candidates with an Any degree/PG degree/B.E/B.Tech/B.Pharm/BSc can apply for these roles. Candidates looking for jobs in Chennai, Noida, Lucknow, and Gurgaon can utilize this opportunity. Interested and eligible candidates can attend the walk-in interview from 24 – 28 March 2025 & 03 – 06 April 2025. The detailed eligibility and selection process for HCL careers are explained below. Interested candidates can also try Tech Mahindra Walk-in Drive.

HCLTech Walk-in Drive 2025 – Details:

HCLTech Walk-in Drive 2025 for Customer Service Representative:

Job Role	Customer Service Representative
Job Category	Walk-in Drive
Qualification	Any Degree
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Lucknow
Venue	Lucknow
Walk-in Date	26 March 2025

Detailed Eligibility for HCL Walk-in:

Customer Service Representative:

• Only for passed Non-Btech graduates.

Roles and Responsibilities

• Provide exceptional customer service to clients through various channels such as email, chat, and social media.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Collaborate with team members to achieve process goals and objectives.
• Maintain accurate records of customer interactions using CRM software.

How to Apply for HCLTech Walk-in Drive 2025?

Interested and eligible candidates can apply online and attend the Walk-in Drive on 26 March 2025 (9.30 AM – 5.30 PM)

For More Details: Click here

Interview Date: 26 March 2025                     Time: 9.30 AM – 5.30 PM

Venue:

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HCLTech Walk-in Drive 2025 for PMS Analysts:

Job Role	PMS Analysts
Job Category	Walk-in Drive
Qualification	B.E/B.Tech/B.Pharm/BSc
Experience	1 – 3 Years
Salary/CTC	Best in Industry
Job Location	Chennai
Venue	Chennai
Walk-in Date	03 – 06 April 2025

Detailed Eligibility for HCL Walk-in:

PMS Analysts:

• B.Sc graduates or BE graduates
• Experience & Skill: 1 to 3 years of experience with good English speaking and writing skills.
• Great communication skills—you’ll need to write and talk effectively.
• Open-mindedness to work across cultures and people.
• A knack for working in fast-paced, timeline-driven environments.

Preferable:

• A degree in B.E./B.Tech (Bio-Medical), B.Pharm, or BSc (Bio Science).
• 1–3 years of experience in medical device complaints handling or PMS activities.
• Familiarity with global medical device rules and standards.

What You’ll Be Doing:

• Handling customer complaints in our complaint management system.
• Working closely with awesome cross-functional teams (think Intake, MDR, and Investigation) to keep things running smoothly.
• Organizing and managing daily tasks like a pro.
• Following processes to the letter (yes, we’re all about compliance!).
• Keeping your lead associate in the loop with regular updates.

How to Apply for HCLTech Walk-in Drive 2025?

Interested and eligible candidates can apply online and attend the Walk-in Drive from 03 – 06 April 2025 (9.30 AM – 2 PM)

For More Details: Click here.

To Apply: Click here.

Interview Date: 03 – 06 April 2025                    Time: 9.30 AM – 2 PM

Venue:

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HCLTech Walk-in Drive 2025 for Healthcare Voice:

Job Role	Healthcare Voice
Job Category	Walk-in Drive
Qualification	Any Degree
Experience	0 – 1 Year
Salary/CTC	Best in Industry
Job Location	Chennai
Venue	Chennai
Walk-in Date	24  – 26 March 2025

Detailed Eligibility for HCL Walk-in:

Healthcare Voice:

FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates, MCA/MSc/M.com/MBA)

Essential Responsibilities:

• Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
• Investigate and resolve issues with denied or underpaid claims.
• Maintain accurate records of all communications and transactions.
• Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
• Update account-wise customer interactions daily.
• Achieve critical performance targets.
• Ensure efficiency in line with performance targets and process guidelines.
• Identify problems and document business requirements using industry knowledge and tools.
• Follow client process workflows and HCL policy guidelines.

Skills & Competencies:

• Strong verbal and written communication skills
• Focus on delivering a positive customer experience
• Should possess active listening skills
• Good data entry & typing skills
• Ability to multitask.
• Ability to contribute to the process through improvement ideas.
• Analytical and problem-solving skills on the process.
• To use sound judgment and take decisions.

Rounds of interview:

• HR Screening
• Versant Test
• Operations Interview

Perks and Benefits:

• Cab provided (chargeable)
• International Trainers
• World class exposure
• Excellent working environment
• Salary – Best in industry
• Shift – Flexible with any shifts (Night)

How to Apply for HCLTech Walk-in Drive 2025?

Interested and eligible candidates can attend the Walk-in Drive on 24 – 26 March 2025.

For More Details: Click here.

Interview Date: 24 – 26 March 2025

Time: 11.30 AM – 2.00 PM

Venue:

HCL TECH,
Sholinganallur ELCOT campus,
Tower 4,
Chennai-119.

Note: Laptops are not allowed in the campus.

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HCLTech Walk-in Drive 2025 for Customer Support:

Job Role	Customer Support
Job Category	Walk-in Drive
Qualification	BA
Batch	2024
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Chennai
Venue	Chennai
Walk-in Date	24 – 26 March 2025

Detailed Eligibility for HCL Walk-in:

Designation: Customer Support

International Voice Process (Freshers):

Mandatory qualifications:

• Graduation from Arts background is must.
• Excellent communication skills both verbal and written Mandatory.
• A problem-solving mind-set.
• The ability to multi task
• Able to work well as an individual and as part of a team

Responsibilities:

• Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
• Responding to queries regarding our products, services, data and client accounts
• Managing multiple client queries at once
• Utilizing workflow tools to manage your own workload
• Contributing to the achievement of team targets including service levels and quality measures
• Maintain accurate records of customer communication and discussions using the appropriate internal system/s
• Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
• Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
• Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
• Deliver great clients and consumers service and seek to exceed client / consumer expectations

Perks:

• Cab facility is Available (Home pickup & Drop)
• 5 Days working
• US shifts

How to Apply for HCLTech Walk-in Drive 2025?

Interested and eligible candidates can attend the Walk-in Drive on 24 – 26 March 2025 (11.00 AM to 2.30 PM )

For More Details: Click here.

Interview Date: 24 – 26 March 2025                           Time: 11.00 AM to 2.30 PM

Venue:

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HCLTech Walk-in Drive 2025 for Email Support:

Job Role	Email Support
Job Category	Walk-in Drive
Qualification	Any degree
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Gurgaon
Venue	Noida
Walk-in Date	24 – 28 March 2025

Detailed Eligibility for HCL Walk-in:

Email Support:

• Graduates from any stream (except BTech, BCA, MTech, MCA or Law)
• Excellent English communication skills (both written & spoken)
• Only Freshers are welcome!

Key Skills Were Looking For:

• Strong email writing and customer service skills
• Excellent critical thinking & problem-solving abilities
• Ability to work independently and in a team
• High attention to detail & professionalism
• Strong time management & organizational skills

What You’ll Do:

• Respond to customer queries via email with accuracy and professionalism.
• Use analytical skills to make sound business decisions.
• Work collaboratively across teams to ensure timely resolutions.
• Maintain and update client databases, verify orders, and process payments.
• Ensure compliance with company policies and order management protocols.
• Manage multiple tasks efficiently in a fast-paced environment.

Job Role Email Support: As an Email Support Specialist, youll be responsible for handling customer queries, ensuring seamless resolutions, and maintaining high service standards through effective written communication.

Shifts: 24×7 (5 days working, 2 rotational offs)

Cabs: Available (Chargeable)

How to Apply for HCLTech Walk-in Drive 2025?

Interested and eligible candidates can share their resume to the mentioned email id and attend the Walk-in Drive on 24 – 28 March 2025 (11.00 AM to 3.00 PM )

For More Details: Click here.

Interview Date: 24 – 28 March 2025                           Time: 11.00 AM to 3.00 PM

Venue:

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HCLTech Walk-in Drive 2025 for Customer Support Executive:

Job Role	Customer Support Executive
Job Category	Walk-in Drive
Qualification	Any degree/PG degree
Experience	0 – 3 Years
Salary/CTC	Best in Industry
Job Location	Noida
Venue	Noida
Walk-in Date	24 – 27 March 2025

Detailed Eligibility for HCL Walk-in:

Customer Support Executive:

Designation: Customer Care Representative-Freshers

• Any Grad/UG can apply (No Regular Students / No Law Graduate)
• For Fresher’s role B.tech ,M.tech, BCA and MCA candidate is not eligible

Job Description – Customer Service Executive

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK /US customers.

Work Experience & Qualification criteria:

• Excellent communication skills – both verbal and written – with a professional telephone etiquette
• Helpful, empathetic, and enthusiastic about customer service
• Freshers in UK/US Inbound calling preferably in Banking domain

Job Description

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security – proprietary data of customers

How to Apply for HCLTech Walk-in Drive 2025?

Interested and eligible candidates can attend the Walk-in Drive on 24 – 27 March 2025 (11.00 AM to 2.00 PM )

For More Details: Click here.

Interview Date: 24 – 27 March 2025                           Time: 11.00 AM to 2.00 PM

Venue: