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HCLTech Walk-in Drive 2024: HCLTech is scheduled to hire for the Process Associate/Customer Support role. Candidates with Graduate/Postgraduate/12th/BA/B.Sc/B.Com/Diploma qualifications can apply for these positions. Candidates looking for jobs in Chennai & Gurugram can utilize this opportunity. Interested and eligible candidates can attend the walk-in interview on 07, 08 & 09 September 2024. The detailed eligibility and selection process for HCL careers are explained below. Interested candidates can also try Tech Mahindra Walk-in Drive.

Join at HCLTech. Kindly walk in if your profile suits the position and acknowledge your availability for the interview. This is an opportunity to take on an exciting new career challenge. It’s a chance to hone your technical skills and advance your career. Don’t miss this opportunity to power your career. Share with your friends and family! If you want more details regarding the job, like salary, age, mode of application, selection, and job location, you can find them below. You can check the official notification below if you still have any doubts.

HCLTech: In 1976, there were only 250 computers in India. Then, Shiv Nadar, the founder of HCLTech, led a team of eight young people who passionately believed in the power of information technology. From that vision, I grew a global enterprise that redefined the Indian IT industry. Today, HCLTech—which spun off as a separate unit in 1991—is one of the leading IT service providers worldwide, with a revenue of US$ 12.9 Bn. But while we may be a globally recognized leader in the tech and IT industry, we’ve never forgotten the start-up mindset that got us here.

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HCLTech Walk-in Drive 2024:

Location	Job Role	Walk-in Drive Date
Chennai	Customer Support	09 & 10 September
Gurgaon	Process Associate	07 & 08 September

HCLTech Walk-in Drive 2024 for Customer Support:

Job Role	Customer Support
Qualification	12th/BA/B.Sc/B.Com/Diploma
Experience	Freshers
Salary/CTC	Rs. 2.5 to 2.8 LPA
Job Location	Chennai
Venue	Chennai
Walk-in Date	09 & 10 September 2024

Detailed Eligibility for HCL Walk-in:

Customer Support (International Voice Process):

Any Graduate from Arts & Science Background. (HSC & Diploma can be considered)
Engineering candidates will not be considered.

Mandatory qualifications:

Excellent communication skills both verbal and written Mandatory.
A problem solving mind-set.
The ability to multi task
Able to work well as an individual and as part of a team

Responsibilities

Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome on time and that the outcome meets the individuals needs
Responding to queries regarding Experian, our products, services, data and client accounts
Managing multiple client queries at once
Utilizing workflow tools to manage your own workload
Contributing to the achievement of team targets including service levels and quality measures
Maintain accurate records of customer communication and discussions using the appropriate internal system/s
Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
Ensure that good client/consumer outcomes are at the center of all operational activity and decision making
Deliver great clients and consumers service and seek to exceed client/consumer expectations

Salary: Rs. 2.5 to 2.8 LPA

How to Apply for HCLTech Walk-in Drive 2024?

Interested and eligible candidates can attend the Walk-in Drive on 09 & 10 September 2024 (12:30 PM to 3:00 PM)

For More Details: Click here.

Interview Date: 09 & 10 September 2024

Timing: 12:30 PM to 3:00 PM

Venue:

IAMB 6),
South Phase,
Ambattur Industrial Estate,
8,
Madras Thiruvallur High Rd,
Ambattur,
Chennai,
Tamil Nadu – 600058

Contact HR: Deepthi

HCLTech Walk-in Drive 2024 for Process Associate:

Job Role	Process Associate
Qualification	Graduate/Postgraduate
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Gurgaon
Venue	Gurgaon
Walk-in Date	07 & 08 September 2024

Detailed Eligibility for HCL Walk-in:

Process Associate (Email Support):

Graduate/Post Graduate – Fresher
Reasonable fluency in the English language, both written and spoken, driven to deliver an excellent customer experience through resolutions and adherence to response times

Note: B.Tech/M.Tech candidates are not eligible.

Skill set Required:

Excellent English Written Communication Skills
Strong E-Mail Writing Skills with a focus on Customer Service.
Solving Customer Queries Via E-Mail.

Key Skills:

Team-oriented/team player
Situational/contextual awareness with the ability to understand the impacts of one’s work.
Excellent critical and analytical thinking abilities
High attention to detail and high level of professionalism
Proactive, self-motivated, self-starter, minimal supervision
Excellent analytical skills and strong decision-making skills committed to resolution and compliance
Strong organizational, time and workflow management skills

Job Description:

You will use deductive reasoning to make sound business decisions.
You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
You will learn and process all products offered in the logo.