Groupon Walk-in Drive 2020 for Customer Service Representatives

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Groupon Walk-in Drive 2020 – Groupon scheduled to hire Customer Service Representative for any degree graduates at Chennai. The detailed eligibility and application process are given below.

Groupon Walk-in Drive 2020:

Job Role	Customer Service Representative
Qualification	Any Degree
Experience	0-4 years
Salary	Best In Industry
Job location	Chennai
Venue location	Chennai
Walk-in date	5,6,7 February 2020

Detailed Eligibility:

Candidates should complete graduation and carry all the relevant documents
Minimum Experience: Freshers / 0 – 3 Years Experience
Candidates who are waiting for the results can also apply
Process: Non-Voice (Email & Chat)
Comfort in a computer-based role for up to 8 hours a day
Ability to work in any shift based on business needs.

Required Skills:

Communication: Excellent Verbal and Written Communication is mandatory
Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
Skilled and eloquent in writing.
Strong communication and interpersonal skills.

Job Description:

Resolve customer issues in a timely and consistent manner
Manage time and productivity to meet daily individual and team ticket targets
Stay current with knowledge of internal ticketing system, customer portals, back-office databases, Groupon redemption procedures, and specifics around different types of merchant features
Identify and escalate issues appropriately.
Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat Research information and troubleshoot problems using available resources.