FIS Recruitment 2018 for Associate Engineer | B.E/B.Tech | Pune

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FIS Recruitment scheduled for the role of Associate Engineer (Systems) for B.E/B.Tech graduates at Pune Office. The detailed eligibility and application process are given in below.

FIS RecruitmentFIS Recruitment 2018 Details:

Job RoleAssociate Engineer – Systems
QualificationB.E/B.Tech
ExperienceFreshers
Job LocationPune
Last DateASAP

Detailed Eligibility:

  • Bachelors Degree or equivalent

Job Description:

  • Monitor Service Desk tickets.
  • Access Management for Service Desk,
  • Manage customer communications and set appropriate expectations (i.e. Delivery date).
  • Provide regular feedback to the customer on outstanding requests,
  • Notify customers of alerts and outages,
  • Open appropriate ticket (if required) (Incident/Service request):
  • Assign Service Requests to appropriate area,
  • Manage Incidents following Critical Problem Checklist for Critical 1 events,
  • Provide First Call Resolution for password resets and account unlocks,
  • Review and follow-up on outstanding requests,

How to apply FIS Recruitment?

Interested and Eligible candidates can apply for this position in online by the following link.


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